If you are referring to submitting a ticket to Workfront Support, then after logging into Workfront One, you would click on the "Support" tab in the main navigation at the top, where you can then create a support case.

Hi Jill, once you login, go to “Groups” under the Collaboration tab. Then, click on the Group ‚Äì in this case, the “All Discussions” Group. At the top, you will see a drop-down menu for notification cadence, where you can change it from Weekly Digests to Daily.

Check you Filter, View and Grouping on your Template. Is this the same or different than your co-worker's? It could be that you have a filter, view or grouping set on your Template that is preventing the indenting functionality. Just a quick guess as to what the issue may be... Terry Hynd EBSCO Info...

Looks like it is a known issue: Ordered List tool in Update stream no longer working Terry Hynd EBSCO Information Services

Hi Risa, not sure if you are aware of the 'time off' calendar feature or not, but you might find this support article and video helpful: Create time off calendars and reports Terry Hynd EBSCO Information Services

In your "My Settings", under Preferences, check to see if the following is checked off. If it is, then uncheck it. This will stop your documents automatically being converted to proofs when uploading. Terry Hynd EBSCO Information Services

Update: More of my users are reporting this issue today - Update tab blank. Terry Hynd EBSCO Information Services

I had a user today, using Chrome, were the Updates tab was blank. We submitted a ticket and was told to have them clear cache/cookies, which solved the issue. Terry Hynd EBSCO Information Services

I didn't see a way to do it from a Program report but have you tried a Project report, adding the project Condition as a column and then having a Program Name Prompt? Terry Hynd EBSCO Information Services

I double checked my portfolios and even added a new one, and the optimizer is showing. I'm in Workfront Classic. I also went into Workfront Experience just to see, and the optimizer is showing up there as well. So, not sure what it could be. I was thinking maybe something changed on your layout temp...