Thank you so much for the info @Anthony Imgrund‚ ! Sounds like there is hope for our resource management in the future. @Exp - Vazgen Babayan‚ , can you share any more information on the approach? I would be happy to learn more about this possibility 

Thank you all for the discussion today! As an in-house agency that does not bill hours or track time, we have struggled with utilizing the resource tools. At this point, we have appreciated the Workload Balancer tool, which still allows us to see overlap in timing of projects and tasks for the creat...

@Matthew Broschinsky‚ I really appreciate this advice! We have approval workflows and routing rules in place, as was suggested above, but the new status would be a great solution for us. It seems like a much simpler way to communicate back to the requester and obtain the missing information. Thank ...

Thank you all for the chat today! I am curious whether there is a way to "Approve" or "Reject" an incoming Request/Issue. As a Traffic Manager, I often receive requests that don't include all details, specs, etc. and would like to be able to "Reject" the request and notify the requester that more in...