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JasonSa1
JasonSa1
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  • Same story here. We have been engaged with Workfront support off and on for almost a year. Our current ticket is from Sept of 2020. We are now working with our internal network people, since the evidence seems to suggest that the issue is on our side. This is based on traffic reports provided by Wor...

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  • Thanks for the expanded explanation. I didn't know about running the scenario to help populate the list. I ended up adding a module with the "Set Variable" tool. I attached the blueprint for anyone interested.

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  • Right. newState appears, but ID isn't listed in the collection. In a different scenario, I have newState.ID as a "custom variable". How do I create custom variables.

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  • Thanks. I'll give that a try. Does your event trigger use the user ID? If so, how are you pulling it? In my test scenario I have a custom variable that is "newsTate.ID", but I can't figure out how I got that.

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  • I was wondering if there was another trigger. Something like a login event. Right now, the code runs on every user update and also runs multiple times for each user within that 10 second timeframe.

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  • Someone on the forum once mentioned a workaround to updating user's first name with a nickname via Fusion. Does anyone have a working example? My biggest concern is what to use as the event trigger. We use SSO and I have a trigger set up on each user update. If the user's lastlogindate is less than ...

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  • The issue was that the user didn't have "manage it" access to all projects in the portfolio. The thing to look for is the checkbox next to the project will be greyed out in the Portfolio Optimizer.

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  • I have checked, the portfolio manager / owner has "manage it" and "share" access.

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  • I may be overlooking something, but we have a portfolio where the "set priority" button in the optimizer is greyed out for the portfolio manager. Other users have the same button enabled.

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  • I think the answer may be toCreate a new user with system admin access levelLogin as that user and generate the API KeySwitch the user's access level

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