Yep, for me it ended up boiling down to trying to understand the philosophy. So, it seems possible that Workfront doesn't have a good solution for this kind of stuff (default Planned Hours in a request or issue object). When you're specifically talking Resource Planning, and issue objects are define...

Hey Heather, you can get issues to show up in the resource planner by changing what you see in the settings area (cog in the Planning tool). Issues have hours assigned to them (planned hours) but Workfront just assumed the hours are equal to the duration. If your issue is going to take 3 days to com...

Did anyone integrate Workfront with Active Directory and have anything they can share? I'm looking for something that takes the load off requiring someone to tell me when there's been a user change, so basically as users get job title or manager changes in AD, this triggers a change in WF and if the...

hey Tammie, thanks for asking. Since I posted this, there's been a change in Workfront feature so that programs can now be deactivated. There are a few good reasons to go with yearly portfolios and one of the big ones WAS that there wasn't a way to "archive" programs so that they didn't have to be s...

I agree with Polly. This isn't a desirable solution (I rated it low), and I'd prefer some ability to link the field to a custom field for that reason. Changing the label for other objects in the system (statuses, portfolios, projects) hasn't always worked really well, but I'd be open to revisiting i...

We have requests queues everywhere (many projects have a small queue), so just basing naming off queue topic + ___ may not be useful enough for us. I put in project name + topic group + queue topic. -skye

I am getting a "resource unavailable" error message for the link, but can you make it so that I can tie the subject line to a pre-existing field on the custom form I use for that request queue? thank you! -skye

Yep, Just picture a small custom form called "For reporting" with 1 custom form field in it -- a radio button field called "Include in reports?" [Yes/No] Then all your reports just filter for Portfolio:Include in reports? is not equal to No. This way, if the user forgets to put in the form, it's no ...

I'll go one further than Dustin: we started out with one "non reportable" portfolio but then other groups wanted their own. Eventually I put in a custom form on the portfolio with a "non-reportable" field, and corrected all my reports to report only on the portfolios that were "reportable" -- it wou...

I wasn't aware that anyone was getting notifications when a comment was "resolved" so can you check to make sure this is happening? (We do have notifications from Proof switched off and only rely on our Workfront notifications, so this might be where the difference lies.) Like you, our areas don't h...