Dear Tracy, I suspect there are two culprits at play here. One is that perhaps the difference in the date fields is a pure datediff and not working day different. The second is that it's including hours (so that a task scheduled to finish at 2:00 pm on 1/1/18 and actually finished at 4:00 pm on 1/1/...

Dear Stephanie, As a Workfront partner involved in multiple implementations, I usually have active accounts in multiple instances at once. The e-mail (username) used to register the person must be unique across all instances. However, the e-mail is case sensitive. So... PersonA@mymail.com counts as ...

Dear Tim, It's a bit difficult without access to your data, but is it possible some parent tasks are at the top level but don't actually have any child tasks? It's not uncommon to take this approach to put some structure into a plan and make it a little more readable. If that is the case, you can al...

I've never imported tasks using kick-starts. I just create a new project and import from MS Project (XML). If you want to import them into an existing project, once the import is successful move the tasks into the existing project then delete the now empty project that was created when they were imp...

How many options are there in your multi-select list? You can make a series of calculated fields (in a section only visible for admins if necessary) for each option: Field: Language A IF(Contains("A",Languages),"A") Field: Language B IF(Contains("B",Languages),"B") Or depending on your need you migh...

I may be corrected, but I believe the inheritance is one way (issue converted to project, rather than project adding issue). Some alternatives: Copy the issue used to create the project into the newly created project Create multiple projects from the one issue, and use inter-project dependenci...

If you go to the training options, advanced report writing is a very handy reference - for custom fields as well. You can book for a live course (where you can ask questions), watch a recording of a live course and/or download the courseware. Barely a day goes by where I don't refer to the coursewar...

I'm still not sure what you're trying to calculate, but I can give you a couple of pointers. For percent complete not equalling 0, you should use != for not equals, rather than <>. So it should read... IF(Percent Complete!=100, You also have 12 open brackets "(" and only 10 closing brackets ")" - fo...

Matthijs is referring to cross-project predecessors. You can also do this through a user interface by navigating to a task, and going to the predecessor task (usually under the 'more' menu unless you've moved it through a layout interface). The default view under predecessors is 'predecessors' but t...

I've had clients use a variety of methods. Personally, I favour logging time to tasks/issues (NOT project) and accounting for a full week (not just project time). Otherwise you're never sure if someone only did 10 project hours or haven't completed their time logging for the week. Whether or not you...