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GregoryBr
GregoryBr
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  • FYI Per support "Thank you for the details, they were very helpful. I was able to confirm this behavior and we've raised this up to development. They've committed to fixing this and we hope to have the fix deployed within the next few weeks. I'll keep you updated on the status of this. " Greg Brisen...

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  • I'm having an issue where ALL statuses are available in the Status drop down contained in the New Updates area. The Issue is in a project configured to allow a limited number of statuses. The limited number display correctly in the Status drop down in the Assigned To area. Workfront is allowing Issu...

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  • Thanks Dustin. The bigger issue is the editing of name, title, address, city, etc. We're updating those fields via the .api from AD and would rather the end user not change those. Per Workfront support it doesn't appear to be possible to limit the user access to those fields. Greg Brisendine MRC Glo...

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  • We have a use case where an end user has read only access (can enter comments in Update stream). The user can only see Issues where they are the Primary Contact. I'm doing some testing and finding a few potential access issues. The user is able to click their avatar and select My Settings. The users...

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  • We use a Project Request queue for submitting RFCs to the Change Advisory Board. We do a weekly CAB meeting. Users have an existing ISSUE (different request queue/project) that is used to tie RFC to an Incident or Service Request. We use the Workfront Approval process to route changes to CAB members...

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  • I pulled this from the link to the Managing Work Requests in the Home Area "The functionality described in this article is currently available in the Production environment as a Beta. If you are unable to use Home as described in this article, contact your system administrator." Greg Bri...

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  • The documentation for the Home Beta view shows a Team Requests link in the Show drop down. View this on Workfront > I'm not seeing that for our users. Anyone else have this? Really need to be able to see team queues. Greg Brisendine MRC Global

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  • We've been having issues for over a week now where search does not return results when using REF Number. If you use description search is somewhat functional. Anyone else seeing this behavior? Seems to happen frequently. Greg Brisendine MRC Global

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  • Updating to confirm Workfront responded to indicate they removed the key, inadvertently, during the cluster migration. Gregory Brisendine MRC Global

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  • Safe assumption. Would have been nice to know keys were getting whacked during maintenance window. Have a backlog of failed transactions to get to now... Gregory Brisendine MRC Global

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