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GregoryBr
GregoryBr
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Re: All system statuses displayed in Update Stream status drop down - Workfront 11-02-2019
FYI Per support "Thank you for the details, they were very helpful. I was able to confirm this behavior and we've raised this up to development. They've committed to fixing this and we hope to have the fix deployed within the next few weeks. I'll keep you updated on the status of this. " Greg Brisendine MRC Global

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All system statuses displayed in Update Stream status drop down - Workfront 08-02-2019
I'm having an issue where ALL statuses are available in the Status drop down contained in the New Updates area. The Issue is in a project configured to allow a limited number of statuses. The limited number display correctly in the Status drop down in the Assigned To area. Workfront is allowing Issue Status to be updated to statuses that should not be available based on queue setup Request Type. Is anyone else seeing this? Greg Brisendine MRC Global

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Re: [CLOSED] - Allow creation of custom statuses for Agile - Workfront 12-12-2018
+1 Need to use Group custom Status with Agile Views.

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Re: My Settings access for Request access level end users - restrict ability to update fields - Workfront 29-08-2018
Thanks Dustin. The bigger issue is the editing of name, title, address, city, etc. We're updating those fields via the .api from AD and would rather the end user not change those. Per Workfront support it doesn't appear to be possible to limit the user access to those fields. Greg Brisendine MRC Global

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My Settings access for Request access level end users - restrict ability to update fields - Workfront 28-08-2018
We have a use case where an end user has read only access (can enter comments in Update stream). The user can only see Issues where they are the Primary Contact. I'm doing some testing and finding a few potential access issues. The user is able to click their avatar and select My Settings. The users is able to edit their Personal Info and Preferences. This includes the When I log in, show: drop down. The user could add My Work and Projects tabs. We would prefer the end users not be able to updat...

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Re: Change Control in Workfront - Workfront 20-07-2018
We use a Project Request queue for submitting RFCs to the Change Advisory Board. We do a weekly CAB meeting. Users have an existing ISSUE (different request queue/project) that is used to tie RFC to an Incident or Service Request. We use the Workfront Approval process to route changes to CAB members who can approve if needed outside the meeting format (emergency changes). Custom fields are used to capture Success / Failure, back out plan, testing plan, etc. Users move the Issue from New -> Pendi...

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Re: Home (beta) Team Work Requests - Workfront 02-03-2018
I pulled this from the link to the Managing Work Requests in the Home Area "The functionality described in this article is currently available in the Production environment as a Beta. If you are unable to use Home as described in this article, contact your system administrator." Greg Brisendine MRC Global

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Home (beta) Team Work Requests - Workfront 02-03-2018
The documentation for the Home Beta view shows a Team Requests link in the Show drop down. View this on Workfront > I'm not seeing that for our users. Anyone else have this? Really need to be able to see team queues. Greg Brisendine MRC Global

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Search not working when using REF Number - Workfront 17-10-2017
We've been having issues for over a week now where search does not return results when using REF Number. If you use description search is somewhat functional. Anyone else seeing this behavior? Seems to happen frequently. Greg Brisendine MRC Global

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Re: API key removed? - Workfront 18-08-2017
Updating to confirm Workfront responded to indicate they removed the key, inadvertently, during the cluster migration. Gregory Brisendine MRC Global

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