Hi, Madalyn - would you mind sending me a message with a few dates/times next week and the week following, and I'll coordinate with my co-workers? Thank you!

Thank you, Madalyn! I confirmed with our Jira folks that they are using Jira Cloud. I'll reach out next week to set up some time chat soon, if that works for you!

Have any WF customers connected Workfront and Jira either via the add on or via Fusion? Would love to chat about use cases and gather feedback. Thank you. 

Never heard anything official about it being fixed, but I also haven't heard from my users that they are still experiencing the issue. Hopefully it was a short lived glitch.

Hello, Heather! Yep, that's always our first recommendation and our go-to troubleshooting trick as well. 

Hi Justin - is this still happening to your users? I have had several users report this issue in our instance and I have an open support ticket but was told "The known issue listed is for the role actually being changed on the Workflow which is not exactly what we are seeing here.". For us, the proo...

Allow us to make the Planned Completion Date required or at least remove the auto-fill for that day's date. Our users are skipping over this field when submitting a request for work and the requests are coming across looking as though they are due that same day and we are continuously having to reac...

Good morning. I'm not sure if this is related to the new release or something else...when we go to assign someone to a task, it does not appear to be recognizing secondary job roles. For example: we have a co-worker that has copy editor as her primary and copy writer as her secondary job role. Previ...

I have passed this along to my team. Thank you so much!

We will try this - thank you! It's not the most ideal solution, but definitely worth trying.