Have you extracted the underlying hours to analyse what hours are missing and look for a pattern or explanation? My guess would be "Owner Home Group ID" part of the query. Do you have people that are moving out of those Home Groups as the year progress, or perhaps people that leave the company and ...

All, I'm trying to create an Issue report that can pull the Actual Hours from a different issue, and that associated issue is held in a custom field (Called "Linked Workfront Item") on the issue custom form. I have pasted below a screenshot of what the report looks like. So what I want the report...

Hi, I'm trying to do the same thing, and have spent a few hours trying to achieve what was provided by Matt and Benetta, but I just can't it to work. I will describe what I'm trying to acheive and what I have got in place. I'm creating an issue report. I have a custom field on the Project called ...

Thanks Lori. We have update the Queue Setup details to ensure Manage rights are granted for Requests.

Thanks Narayan, we hadn't realised that is where the permissions are controlled, so we have updated them as suggested. I'm happy to say that the users can now edit new issues that have been created. Thanks for the help.

Hi, The bulk of my users have a Work licence, and I have set them up under the "Issue Edit" permissions to Create, Delete and Share. I have also set the users with Contribute rights to the project. The problem is that even for issues that the user enters themselves, they are unable to edit the t...