I want to add to this since I have not been able to find any discussions about it and was wondering if others are having the same problem. Setting the status for an issue or request has been a challenge for some of our users. When clicked, the status dropdown only sometimes displays the list of avai...

My team and I have come across a rather annoying and tricky bug within the last month. On issues (or requests), users do not always have access to the full list of status dropdowns that are available to them. For example, if I navigate into an issue to change the status from "New" to "On Hold", the ...