Hi Elena, Thank you for coming back to me with the details. We are currently working on making the change with the dropdown arrows. I will do my best to have it fixed before the production release. As for this second screenshot, I am not sure I fully understood what's going on here. Is this happenin...

Thank you for the additional context Kevin. The current timeline for the 21.2 production release is mid May. More info will be available at later times. For the document, we will investigate and see if we can find a solution that will both help to not break your workflow and support our vision of th...

Thank you Samantha, thank you Elena! That's correct, ideally we would like to separate the request queue setup from the issue setup but my investigation showed (thanks for the use cases Samantha and Elena presented) that we will need to keep the ability to have advanced configuration and routing for...

Hi All, Thank you again for providing your feedback around the New Request experience and apologies for the delayed reply. After careful consideration we decided to postpone the release of the New Request submission experience to Production. It will stay in Preview for a little while longer (moving ...

Hi All, Thank you very much for taking the time to review the functionality and provide feedback, really appreciate it. @Kevin Quosig‚ , it is currently planned for the 21.1 release but I am assessing the feedback and our ability to address the concerns time wise. Let me summarise my learnings and p...

Where can you see the updates?Your Preview sandbox environment. What is updated?The new Submitted requests lists is introduced to replace Requests I've Submitted and All Requests sections. The standardised list experience with quick search and filtering ability will help find the requests easier and...

Thank you Kyna for passing along the feedback. Heather, thanks for testing out the new functionality. Having this early feedback really gives us time to review the changes we can make before it goes to production. So for the specific pain points you presented. I will review this with the team and ma...

With 2021.1 release we are planning to replace the the Requests I've Submitted and All Requests lists in the NWE with one unified Submitted requests list with filters. This new list will allow to easily locate submitted requests via predictable experience found in other areas of the system. The func...

Hi Jackie, Thank you for finding time to provide feedback on the New Workfront Experience. This sounds buggy. The best way here would be to open a support request with a screenshot so that the team looks into the problem and escalates to the development team. Thank you again, Kind regards,Anna

Hi Stephanie, Our current concept of the draft doesn't involve the ability to report on those. The idea behind the current drafts is to allow the user to leave the draft half done, fill it out gradually as the information becomes available. Also, it makes sure users don't lose the data they filled ...