Could you please re-check the entire configuration of Web SDK & Adobe analytics setup.   Over All Web SDK setup:https://experienceleague.adobe.com/docs/platform-learn/implement-web-sdk/overview.html?lang=en setup analytics:https://experienceleague.adobe.com/docs/platform-learn/implement-web-sdk/appl...

Kindly recheck the identities configuration:  https://experienceleague.adobe.com/docs/platform-learn/implement-web-sdk/initial-configuration/configure-identities.html?lang=en  

If you are still having problems, you may contact Adobe Help for assistance.  

If you need to delete multiple cookies at once, you can use JavaScript to loop through an array of cookie names and delete them one by one. Here's an example function that you can use to delete multiple cookies: function deleteCookies(cookieNames) {for (var i = 0; i < cookieNames.length; i++) {docum...

If you send data to Adobe Analytics, it is analyzed by the Adobe servers and subsequently appears in the relevant report suite(s) based on the Analytics implementation's setup.   Here are some things to take to ensure that data is being sent to both report suites: Examine the "Report Suites" area of...

As someone with access to Launch only, not the code of the app, can I add context data keys and actions? You can add context data keys and actions in Adobe Analytics as someone with Launch access, but you cannot directly add them to the app's code. Put another way, you can use Launch to create rules...

To track UTMs from deeplinks, you can create an eVar for each category (source, medium, campaign). To create a rule/data element for that, you can use the "query string parameter" or "URL parameter" option to extract the UTM parameters from the deeplinks. The query string parameter is the part of th...

Without more specific information about the error message you are receiving, it is difficult to diagnose the issue. However, here are some common reasons why you might be encountering an error when trying to implement a Lifecycle call in the Adobe Mobile SDK: Incorrect configuration: Ensu...

No, it is not expected behavior for the first column in a CSV file to be trimmed off of the schema when uploading to the Customer Attributes source in Adobe Experience Platform (AEP). Typically, the first row in a CSV file is used to define the column headers or field names, and these headers should...

The reason why click variables are not part of the core extension for data elements in Adobe Launch is likely due to the fact that there are multiple ways to track and capture click information in web analytics. Some users may prefer to use custom code or other methods to track click information, wh...