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fern1
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  • Yes Pablo! That’s what we meant.  tge business what the monthly active users and also a year average. Users tag logged in and engaged at least once. But they want to know that on a monthly basis (how many of our users are active monthly) and also on a year basis.   we do have monthly engaging user l...

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  • For our mobile app we have the monthly engagement users, a lifecycle that had to be created (event+processing rule).  however, we need the same KPI for web, and I don’t know what would equal to that.   the business main goal is to know our active users on a monthly basis (a user who logged in and en...

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  • We have monthly engaged users for our app as an event. What would be its equivalent for a website?

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  • Hi everybody!We are having issues implementing push notifications for our app. The app is not native and a plugin in Cordova was created so we can use the feature. The devs created a dummy app and there we managed to make the push work, however now we are trying to use the plugin on our main app and...

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  • So I just have a talk with one of our devs... hope this will make sense.We have a plugin done in Cordova where the javascript codes for android and IOS are, and where the adobe SDK implementation was done. After that, a wrapper was indeed created for the app system (it is not web app) we are using, ...

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  • Thanks for your help Jen!So in regard to the Assurance, we included it in our sprint and should have it deployed soon. This way will be easier to tell. Right now I´ve been checking our data using the real-time option or testing in the development environment (we have a report suite only for that als...

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  • Hi!We have a global report suite set to get data from all our websites. However, it was not including our app (it can redirect to our sites also). So I went to the report suite, enabled the app data, went to the app data collection property, and also added the global report suite there.When I go to ...

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  • Thank you again!!So I'm still trying to figure out this user ID topic..I do realize that using tracking action for that is not the way to go, so I'm trying to set it up as you first suggested. So like the example you sent, I don´t have the userid(context data) (in your case site.userid(context data)...

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  • Hey Jen!I was referring to the user authentication id.We do have a global suite but I just realized that it does not allow mobile app data, how can I change that? On data collection when I try to add the global report suite to the app property says that the report doesn't support mobile data. Meanwh...

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  • Hi!Today I have a question regarding the User ID for the mobile App.For our websites, we are using the experience cloud ID plugin and created a user ID evar, to get the ID using data layer (after the user login). However, how can we also get the ID from an app? Our dev team already did the setup so ...

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