Hi @CBSIMP, I share with you some potential reasons why the profiles in the segment might be dropping down.Data Retention Policies: Profiles might be removed if there's an expiration set on the data or if the segment has a limited activation timeframe.Profile Updates: New data ingestion or updates m...

Hi @jpetermarias, Thanks for the clarification and the links to the documentation super helpful. Cheers,Celia

Hi @bestImv, Sorry for my delay in the response. I'll try to clarify how this value impacts segmentation and profile stitching: 1. Segmentation:The authenticatedState value generally does not impact the inclusion of a user in a segment directly. Segments in AEP are typically based on a combination o...

Hi @AndrewJo5, Here are some steps that can help you to solve the issue. Simplify the Email Design: Avoid using complex CSS, especially those not supported by Outlook, such as floats, background images, or certain padding/margin settings. Stick to basic HTML and inline styles.Use Tables for Layout: ...

Hi @bestImv, The authenticated state property indicates the level of authentication associated with a user's identity when interacting with your website or application. This helps AEP to determine how to treat the data associated with that identity. The Three States Explained:1. Ambiguous: - Definit...

Hi @AndrewJo5, I share some solutions, that could potentially help you to resolve your issue: - Ensure that each URL within the dynamic sections (articles) has a unique and identifiable label in the ACS configuration. This is key for tracking to work correctly and be reflected in the reports. You mi...

Hi @ZacharyTa1, I share with you what I know until the moment.  The Authenticated State inside RTDCP can indicate whether a user is authenticated (logged in) or unauthenticated (anonymous). It can be one of the following scenarios:-Authenticated: User is logged in, and have a known identifier (ex: e...

Hi @erinferinferinf , You can track also the links in ACS. For it you can do it on the following way:Activating Link Tracking: When you create an email or landing page in ACS, link tracking is automatically enabled for all links included in your content. Customising Link Tracking: You can customise ...

Hi @Indra,  Reading the documentation, I presume that is no any direct functionality to reset events profile record count. However some considerations that you could take into account are the following ones:Delete old or unnecessary events:Data Management: Review current events and delete those that...

Hi @Indra, I can share some tips, that may be helpful: *If you need to capture more than 10 KB:-Segment the information: Brake down the data into smaller events. (Example: Split a large object into several smaller parts and send each part as a separate event.-Use external references: Store large dat...