@MauG , that could certainly also play in, but i'm leaning more towards the format as the root cause.    You can quickly validate this by putting the file on a different location e.g. dropbox and see if that changes anything.    Feel free to share the URL for the file in a PM and I'd be happy to tak...

This is most viewed un-answered question, hence why I'm replying to a 4 year old question   Overall the code checks with Target if there's an activity for the page where the request is made. If there is, it will apply the activity. The code itself is typically used if you need to trigger Target outs...

@SoufianeLa next step would be to run TargetTrace and see what Target is doing on the page where you're expecting to see the recommendations. There's a video guide here: https://experienceleague.adobe.com/en/docs/target-learn/tutorials/troubleshooting/troubleshoot-with-target-traces  In the video he...

Hi @SoufianeLa    Heres the things i would look into when validating things are correct configured:   1. confirm products are collected correctly, if you search for the products in the product catalogue are they then showing up as expected?               2. has the criteria feed generated, on the ov...

Hi @MauG If the file can be downloaded via the browser, it could be the format in your file. Recommendation is pretty strict on the file structure, which can be a bit of hazzle the first time. Ensure you download the template and stick to that. Ensure you have 19 columns (even if you don't use them ...

Let me know how it goes

Thanks for the clarification. I sometimes find that the QA urls are not working as planned. They've certainly become more stable, but i personally don't use them. Instead, I use this approach:    1. Create a QA audience - example:         2. Apply this to your activity 3. control the traffic to for...

Hi @FlorianGr I wouldn't necessarily recommend that you use the global-target-mbox in the your trackevent function. When doing so the sdid is being reset, which is used for ensuring data between AA and AT is stitched together correctly. If you're not using AA you can ignore the above.    Besides tha...

The version difference is not causing it. So as @Imbalakumar is pointing out it must be the configuration itself causing it.Are you seeing no traffic to b version in the reporting or is when you're testing it you only see version a? Target is automatically doing the split of the traffic to the diffe...

Really difficult to debug without having access and to see it in action.   Here's a long shot. Be aware that if mbox3rdpartyid has been set once during your visit (when user authenticated), then it is 'saved' to the target profile. Meaning Target doesn't care whether you're authenticated or not - if...