Hi, We are going to get an EC2 instance from Adobe which is new and located in same VPC as AEM PROD Author. If this is the will CSV asset importer works if we run it from EC2 instance? Please let me know. Thanks in advance. Regards,Parveen

@Asutosh_Jena_ - Please note we are using AEM as a cloud service. And we are trying to use the processing profiles feature that is in cloud service.

We created a rendition profile with different rendition dimensions. When we apply that profile to an asset, the generated rendition dimensions are not matching with what we configured in rendition profile.For example when we gave 285 X 100 in rendition profile, it created rendition of dimension 133 ...

Hi,I am using AEM as a cloud Service. .mov video are not playing on opening the video, where as .mp4 videos are playing properly nd annotations on the videos are also working.in the thumbnail video, i can see .mov video is playing, when it is opened, it is not working( showing up loading icon foreve...