Rev_J
Community profile Rev_J Level 1
Job title here
Location here
0 BADGES
Level 1

Level 1

Learn more
Joined the community 20-11-2020 3:44:59 AM
Offline
Top badges earned by Rev_J
Customize the badges you want to showcase on your profile
Re: Can't commit a collectPii request to Adobe Campaign S...
Avatar
Level 1
Rev_J
Level 1

Likes

0 likes

Total Posts

11 posts

Correct reply

0 solutions
View profile
Rev_J
- Adobe Experience Platform SDKs
AEP Mobile SDK privacy service deletes all data when set to OPT_OUT, however this is also used to collect consent for push permissions for ACS thereby creating a situation where you have a targetable application in ACS with no means to update consent via the app directly to ACS via collectPii etc. According to our tests, it's currently impossible to update consent in ACS to be false using collectPii prior to setting Privacy = OPT_OUT. Placing these requests in sequence still results in the later...

Views

234

Likes

0

Replies

0
Re: setPushIdentifier not working on app launch Adobe Cam...
Avatar
Level 1
Rev_J
Level 1

Likes

0 likes

Total Posts

11 posts

Correct reply

0 solutions
View profile
Rev_J
- Adobe Experience Platform SDKs
UPDATE - we've been working through this with Adobe support but it still isn't resolved.

Views

237

Likes

0

Replies

0
IAB TCF 2.0 Vendor? AEP Mobile SDK as well as AEP Web SDK?
Avatar
Level 1
Rev_J
Level 1

Likes

0 likes

Total Posts

11 posts

Correct reply

0 solutions
View profile
Rev_J
- Adobe Experience Platform SDKs
Adobe Experience Platform Web SDK supports the Interactive Advertising Bureau Transparency & Consent Framework, version 2.0 (IAB TCF 2.0) as described here: https://experienceleague.adobe.com/docs/experience-platform/edge/consent/iab-tcf/with-launch.html?lang=en#consentHowever, it's unclear if the AEP Mobile SDK is also covered?We're working to integrate our mobile app with SourcePoint who have Adobe as a listed vender under 565 Adobe Audience Manager (Adobe Experience Platform) and it’s unclear...

Views

171

Likes

0

Replies

0
Re: setPushIdentifier not working on app launch Adobe Cam...
Avatar
Level 1
Rev_J
Level 1

Likes

0 likes

Total Posts

11 posts

Correct reply

0 solutions
View profile
Rev_J
- Adobe Experience Platform SDKs
Can you confirm how the Adobe Visitor ID service understands the instance of ACS to forward the registration to? We're currently working in the stage instance.

Views

334

Likes

0

Replies

0
Re: setPushIdentifier not working on app launch Adobe Cam...
Avatar
Level 1
Rev_J
Level 1

Likes

0 likes

Total Posts

11 posts

Correct reply

0 solutions
View profile
Rev_J
- Adobe Experience Platform SDKs
Is there any way our app developers can get onto Project Griffon without a 48 hour delay? That pretty much wipes out the rest of this week.

Views

338

Likes

0

Replies

0
Re: setPushIdentifier not working on app launch Adobe Cam...
Avatar
Level 1
Rev_J
Level 1

Likes

0 likes

Total Posts

11 posts

Correct reply

0 solutions
View profile
Rev_J
- Adobe Experience Platform SDKs
Thanks Ryan.We have different app development team working on multiple apps and they are all experiencing the same issues across iOS and Android. Thanks for confirming the intended behaviour. I will post a link to that guide to them. I've already contact customer care.One other question - customer care asked us to confirm the ACS server URL in the app code, I think that this is inherited from the Launch property, right? Is there something that need to be coded in the app to state the ACS server?...

Views

342

Likes

0

Replies

0
Re: setPushIdentifier not working on app launch Adobe Cam...
Avatar
Level 1
Rev_J
Level 1

Likes

0 likes

Total Posts

11 posts

Correct reply

0 solutions
View profile
Rev_J
- Adobe Experience Platform SDKs
I will test some more, but I wonder if actually this function doesn't work properly, and it's simply the way that Launch is configured to trigger posts to ACS using Actions or collectPII that is naturally posting during the use of the application?

Views

319

Likes

0

Replies

0
Re: setPushIdentifier not working on app launch Adobe Cam...
Avatar
Level 1
Rev_J
Level 1

Likes

0 likes

Total Posts

11 posts

Correct reply

0 solutions
View profile
Rev_J
- Adobe Experience Platform SDKs
It would help if you can confirm that setPushIdentifier is supposed to be automatically posting to the Adobe Campaign server?

Views

321

Likes

0

Replies

0
Re: setPushIdentifier not working on app launch Adobe Cam...
Avatar
Level 1
Rev_J
Level 1

Likes

0 likes

Total Posts

11 posts

Correct reply

0 solutions
View profile
Rev_J
- Adobe Experience Platform SDKs
Thanks Ivan, they don't appear to be showing at all unless we kill and relaunch the app and incorporate a collectPII function

Views

322

Likes

0

Replies

0
Re: setPushIdentifier not working on app launch Adobe Cam...
Avatar
Level 1
Rev_J
Level 1

Likes

0 likes

Total Posts

11 posts

Correct reply

0 solutions
View profile
Rev_J
- Adobe Experience Platform SDKs
After more investigation it appears that the setPushIdentifier function is simply setting the SDK pushIdentifier string rather than pushing this to Adobe Campaign. For that an Mobile Core > Action or collectPII is required, correct?There seems to be some delay in this setPushIdentifier function setting the string, so when we call collectPII immediately after it isn't available for Launch to send to Adobe Campaign, despite being available generally.How are other developers mitigating this? Or is ...

Views

342

Likes

0

Replies

5
setPushIdentifier not working on app launch Adobe Campaign Standard
Avatar
Level 1
Rev_J
Level 1

Likes

0 likes

Total Posts

11 posts

Correct reply

0 solutions
View profile
Rev_J
- Adobe Experience Platform SDKs
We're experiencing the same issue on both iOS and Android, namely that on app launch we use the exact code documented here to register push token: https://experienceleague.adobe.com/docs/campaign-standard/using/administrating/configuring-mobile/supported-mobile-use-cases.html?lang=en#send-push-tokenThe issue is that we can see the token is available in the app through debugging, and we can even use collectPII to send that token to a test field in ACS and this works fine, however the setPushIdent...

Views

522

Likes

0

Replies

15
Likes given to