I also need to add that after refreshing the browser I am getting the original error again:AEM 6.5 HTTP 503 Error AuthenticationSupport service missing. Cannot authenticate request

Using JDK 1.8 and Adobe Experience Manager 6.5.4.0

Hi Asutosh, I tried your suggestion to stop the instance, removed the folders within index folder and start it again. Now the following error is displayed when accessing server:port/aem/start.html :HTTP ERROR 404Problem accessing /aem/start.html. Reason:Not Found Any suggestion?Thanks,Leena

Hello Members,I have a AEM 6.5 OSGi framework on-premise Author and Publisher instances running in Windows OS. It was working fine for a long time. We took a snapshot of the Windows server and we used the Window's Services to restarted the Author and Publisher instances. The Publisher instance is ru...