Hi @VolticAg ,Basically, you need a suppression mechanism that ensures contacts “in cadence” aren’t hit by marketing emails.Below are some options to explore:Real-time API: You can use the Sales Engagement API during audience prep to query and exclude active contacts. Most accurate but requires scri...
Hi @NavinBamane ,If you control the database (self-hosted):Connect to your Campaign database directlyRun the following SQL to identify problematic entries:SELECT * FROM NmsTrackingUrl WHERE iType = 2;You should see more than one row—there should be only one, decide which record to keep.Usually, the ...
Hi @GeorgeVi3 ,In v7, the standard “Display URs” (Tracked URLs) preview does not resolve or show the actual personalized values for each recipient.What you see in that preview are the raw placeholders or script expressions exactly as they’re defined in the template—like:<%= escapeUrl(recipient.first...
Hi @KD1 ,This can be achieved using either of the following two approaches:1. Split-Based Segmentation Approach:Bifurcate the data into subsets using a Split activity.Subset 1:- Records where @purchaseAttribute includes Groww, AngelOne, IndMoneySubset 2:- Records where @purchaseAttribute includes An...
Hi @_Manoj_Kumar_ ,Below is how we are adding the configured delivery build on Web UIDelivery -> Content->Edit Content->Open Email DesignerThere we see the list of deliveries created and saved on Web UI. SS below:-
Hi everyone,The marketing team has created some delivery content blocks using the Web UI drag-and-drop editor in Adobe Campaign(V8). Still, these are not visible under templates or default templates anywhere in the console.Is there a way to sync or access Web UI-created delivery templates in the con...
Hi @SkylerQu2 ,Your current setup exports data every 15 minutes, but some records might be logged late, meaning they fall outside your query’s time range and never get captured.Here’s some fixes that worked for me :1. Use @lastModified Instead of @eventDateRather than relying on when the event occur...
Hi @VirginieCRMTeam ,The "Ignored by broadcast" status usually means that the message was not sent due to a validation issue or a system rule.You can check the Event History by :-Go to Message Center > Event History.Look for the event related to the failed message.Check the reason under the "Status"...