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akt0m3r
Community profile akt0m3r Level 2
Sr. Technical Support Consultant at Adobe
Noida, India
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Re: AppMeasurement for JavaScript - Support in 2021?
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- Adobe Analytics
Hi @marnieraines there are no such plans to discontinue the support for AppMeasurement code as of now. Hope this helps!

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Re: Plugin: page load time is not working
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- Adobe Analytics
Could you please check and share if you are getting any errors in Console while opening the page?

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Re: Rolling Hour of Day
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- Adobe Analytics
Let me add to what David mentioned about hourly data comparison. Adobe Analytics processes the data in batches, which means you will not be seeing the data updating every minute in hourly Dashboard. Here is a document which explains the same: https://experienceleague.adobe.com/docs/analytics/technotes/latency.html?lang=en#understanding-data-batching

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Re: Data Extraction - Multiple Dimension with some relate...
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- Adobe Analytics
For Bulk data Extraction, Data feeds would be the best options. Analytics 2.0 APIs do not offer bulk data extraction.

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Re: Exclude by IP not seen in Admin menu
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- Adobe Analytics
Hi @sluke I believe this change is happening based on the announcement on March 24th, 2021: https://experienceleague.adobe.com/docs/release-notes/experience-cloud/current.html?lang=en#appm which is about to take place in the upcoming release of Analytics.Adobe, recommends using Federated IDs and enable Single Sign-on for organizations. This gives administrators more control over who can log in to the Experience Cloud solutions i.e. Analytics instead of restricting login from a particular IP addr...

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Re: Rolling Hour of Day
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- Adobe Analytics
Hi @deion, could you please try using the "Hour of Day" metric for automaton and see if that helps!

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Re: Possible to request longer refresh token period for A...
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- Adobe Analytics
Hi @upliftertom, There is no way to increase the OAuth token expiration, instead the JWT token is designed for service interactions that have an expiration of a year.In this case, it completely depends upon the third-party vendor which token has been utilized for the login. I would request you to connect with Google and check if it's possible for them to integrate JWT instead of OAuth with the application.Hope this helps!

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Re: Data warehouse error sending report via to FTP server
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- Adobe Analytics
In case of using the Azure Blob, there is no need to install the SSH keys. I would request you to raise a ticket with Client Care team if you want to configure Azure Blob for DWH request at this point.

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Re: Data warehouse error sending report via to FTP server
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- Adobe Analytics
DWH requests tries to connect to the FTP server few time before it send an error email. If the server is not configured properly as given in the document, it will certainly be failing after some time. At this point I would request you to check if the server is configured as per the document.

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Re: Adobe Data Workbench counting utility pages
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- Adobe Analytics
Hi @GDespian,In case you are only concerned about the reports, I would recommend creating a segment to filter out these links and use this segment in your reports.Here is a document how you can create segments and apply them in workspace: https://experienceleague.adobe.com/docs/analytics/components/segmentation/segmentation-workflow/seg-build.html?lang=en#segmentationThe segments are easy to use and will help you quickly filter out the link you don't need in your report.Hope this helps!

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Re: Data warehouse error sending report via to FTP server
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- Adobe Analytics
Hi @myradio_digital,Could you please clarify if you are using Azure Blob or you have configured the server to work as FTP/SFTP? If it's Azure Blog, you will need to create a ticket with Client Care team to get this done manually. Currently this option is not available via the UI. However, if the server is configures as FTP/SFTP, please note Adobe uses the port 22 for SFTP requests only. If the server don't support secure protocol I would recommend using port 21 instead of 22 for FTP.In case the ...

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Re: Getting - Failed to load page error in adobe analytic...
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- Adobe Analytics
Hi @sanjana_kalani, Although its difficult to tell where could the issue without looking at the actual error/logs, however, I would request you to check the following at your end:Please make sure, you're using the latest version of the browsers i.e Chrome, MS Edge, Mozilla Firefox, SafariYou want to make sure the list of Domains provided is whitelisted in your network: https://experienceleague.adobe.com/docs/analytics/technotes/ip-addresses.html?lang=en mainly occurs with Office networksTry to c...

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Re: Data Extraction - Multiple Dimension with some relate...
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- Adobe Analytics
Hi @Jayakrish I would recommend using the latest 2.0 APIsHere is the document for 2.0 APIs: https://www.adobe.io/apis/experiencecloud/analytics/docs.html#!AdobeDocs/analytics-2.0-apis/master/reporting-guide.mdAlso, check the Calculated Metrics section: https://www.adobe.io/apis/experiencecloud/analytics/docs.html#!AdobeDocs/analytics-2.0-apis/master/calculatedmetrics.md I would recommend watching the video on using the 2.0 APIs: https://www.youtube.com/watch?v=lrg1MuVi0Fo Hope this helps!

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Re: Problem implementing eVar80 and eVar81
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- Adobe Analytics
Hi @s18, in case the variables are not showing up the Experience Cloud Debugger while testing from the webpage, most probably the variables are not set properly from the implementation side.

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Re: Multiple Events in an Image
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- Adobe Analytics
Hi @jaredho, setting multiple events as follows s.events=“event1,event2,event3” will incur only a single server call.In the data feeds, you will be seeing a single row with all three events captured in the event_list column.Hope this helps!

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Re: Does empty server call to Adobe can have impact on bo...
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- Adobe Analytics
Hi @TomTheAnalyst, Sending a second server call (even if it's empty) means the user has interacted with the page after landing. Ideally, this should not be considered a bounce. Which will also impact the bounce rate.Hope this helps!

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Re: Admin console: Do not send welcome email to new user
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- Adobe Analytics
Hi @rfoalv , Workspace projects can be shared via the Share > Send File on ScheduleOn the next screen you can pick the option CSV or PDF and add the any email address under Recipient with a desired Schedulethis will help creating a schedule for the project.Here is a help document on the same: https://experienceleague.adobe.com/docs/analytics/analyze/analysis-workspace/curate-share/t-schedule-report.html?lang=en#send-file-on-scheduleHope this helps!

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Re: % page viewed report(ppv) - how to read it
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- Adobe Analytics
Hi @dinesh_kumar_r , getPercentPageViewed plugin captures the percentage of page viewed. https://experienceleague.adobe.com/docs/analytics/implementation/vars/plugins/getpercentpageviewed.html?lang=en#install-the-plug-in-using-the-adobe-experience-platform-launch-extensionYour understanding is correct 945 times users should have scrolled down to 100% of the page.Hope this helps!

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Re: Adobe Analytics API 1.4
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- Adobe Analytics
Hi @1982luca there is no sunset plan for 1.4 APIs. However, if you are creating new integration, we would recommend using 2.0 APIs. Hope this helps!

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Re: How do I find the data center url that hosts our **bleep**...
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- Adobe Analytics
Hi @JonMaguire, I doubt data center information is available in Analytics UI. You may want to check internally with one of the Admins in your organization, it should be mentioned in the contract. If you still don't find it, please raise a support ticket. Hope this helps!

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Re: Adobe Analytics API - Single JSON for top level data,...
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- Adobe Analytics
I expect the second method should have helped you with the desired output. Just to clarify could you please share a Worksapce project snapshot how the result should look like?

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Re: Adobe Analytics API - Single JSON for top level data,...
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- Adobe Analytics
Hi @deepakkv Here is one example given how you can create three level breakdown: https://www.adobe.io/apis/experiencecloud/analytics/docs.html#!AdobeDocs/analytics-2.0-apis/master/reporting-multiple-breakdowns.mdTo make it more simple, you can create your desired report in workspace and capture the JSON request for the same report and use it. Here is a document on this process: https://www.adobe.io/apis/experiencecloud/analytics/docs.html#!AdobeDocs/analytics-2.0-apis/master/reporting-tricks.mdH...

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Re: Report column date wont update automatically
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- Adobe Analytics
Hi @XhoiThat seems to be an expected behavior while using compare time period. I would recommend you use Custom Date range with "Rolling Dates" feature which gives you the flexibility to comparing the dates as you change the date in free form table or creating a Dashboard which can automatically update the report everyday or every month. Here is a document on the same:https://experienceleague.adobe.com/docs/analytics/analyze/analysis-workspace/components/calendar-date-ranges/custom-date-ranges.h...

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Re: Workspace Segment Limit
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- Adobe Analytics
Hi @egolf, Currently, there is no other alternate to create a segment if you have reached the limit of publishing 75 segments to experience cloud. Please check if there is any unused segment which can be unpublished.

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Re: Content Velocity / Page Velocity (Linear Attribution)
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- Adobe Analytics
Hi @Atlantis_99 there are few Metrics that are not supported by Attribution IQ.Here is a list of non-supported metrics for Attribution IQ: https://experienceleague.adobe.com/docs/analytics/analyze/analysis-workspace/attribution/faq.html?lang=en#are-attribution-models-available-in-other-analytics-capabilities%2C-such-as-data-feeds-or-data-warehouse%3F Hope this helps!

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Re: Adobe Ultimate Features
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- Adobe Analytics
Hello @ssharanya29 , regarding Cross-device analytics there are few prerequisites that you want to check before proceeding furtherHere is a help document: https://experienceleague.adobe.com/docs/analytics/components/cda/overview.html?lang=en#prerequisites . To proceed further please contact the Customer Success Manager for your account to sign the contract and get it enabled for the report suite.Regarding the Contribution analysis, please have a look at how it works: https://experienceleague.ado...

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Re: Data Granularity
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- Adobe Analytics
Data Feeds (Admin > Data Feeds) does not have any Granularity and you get access to the hit level data via Data feeds. On the other hand, Data Warehouse works on granularity (Hourly/Daily/Monthly.. etc). Hope this helps!

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Re: IE11 Traffic wird nicht mehr erfasst
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- Adobe Analytics
Hi @jil11961815 , please note IE11 is not a supported browser for accessing Analytics UI. Here is a list of supported browsers: https://experienceleague.adobe.com/docs/analytics/admin/sys-reqs.html

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