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Brian_Johnson_
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  • @bindukumari1990 - You are seeing "Unspecified" in the eVar5 report because the variable is not being set until (at least) the second analytics call of the visit. To address this, you need to make sure eVar5 is populated on the first call of each visit. In your case, that is the s.tl() call.  So, to...

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  • @Jmaguire - Tracking form interactions can be tricky, and it generally requires some amount of custom logic. At a minimum, you need:A way to identify the form - What's the form name/ID? A way to differentiate between when a visitor SEES the form and when the START completing the formA way to identif...

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  • @Jmaguire - That should work, but I would probably change the config to "specific elements" and focus the event on the body:  

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  • @bindukumari1990- I'm also seeing what @amgup is reporting. On page load, I see a custom link call followed by a page call. Only the page call includes eVar5 (v5=General). Because of this eVar5 is undefined/unspecified for at least one call during the visit (the very first call), resulting in the "U...

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  • @Annelio - First, yes, you can define a marketing channel processing rule based on any other variable or parameter you want. Though, the more variables you take into consideration in your rules, the more complex and potentially error prone they will be. If you can share a screenshot of how your rule...

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  • @Jmaguire - If you want to send a payload to Launch as part of your custom JS event, try something like the following:var event = new CustomEvent("Salesforce", { detail: { page: "Page1" } }); document.body.dispatchEvent(event);Note how the custom properties are part of the "detail" object. T...

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  • @bindukumari1990  If your segment is visit-based, and your only criteria is that the visit includes the "Direct" channel, then I'd say it is expected behavior. Remember, a segment only looks for exactly what you specify. If it's a visit-based segment, it's going to return everything about every visi...

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  • @bindukumari1990 - I don't know that we have enough information to accurately answer your question.  I'll assume that you have a VISIT-based segment that says something like "Marketing Channel === Direct" and you're simply applying that segment to a Page URL report. If that's correct, I'll also assu...

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  • @bindukumari1990 - The issue isn't that there are multiple product names. The issue is that the values you're passing in the "Product Name" position for each product exceeds the maximum character (byte) count, which is 100 characters (bytes). Anything after the 100th character is simply dropped duri...

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  • @DebbyNPL - If you need to correct data that's already been collected, I'll point you to the Data Repair API. This approach will change the actual data stored on Adobe's servers. Another option might be to use Classifications on the variable so your reports only show the information to the left of t...

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