@ya_maryia - Without seeing your implementation, it's hard to know for sure, but there could be a variety of issues. I would start with the following: Your "checkout" event could be firing less frequently than expected. Has your customer experience changed in the past few months such that a customer...

@morlaanil - If the cancellations are handled on the website (and not through a call center), you'll have to implement tracking that increments a "Bookings Canceled" (counter) success event and tracks the "Revenue Canceled" amount in another (currency) success event. Ideally, you'll capture the same...

Hi, @Vijayakumar_Raju Unfortunately, I don't think that's an option. Per the system requirements documentation, Report Builder add-on is Windows-only.

Have you tried clearing your cookies or logging in using an incognito window? Any time I have issues like that, I typically find one of those options helps. But, you're right, it's a cumbersome, often frustrating process for something that should be pretty straightforward. (And, if you're fortunate ...