since ‎26-03-2020
‎28-11-2020
Kim_VRT
Level 1
Add a "Recommend Previously Viewed Items" toggle for Media/Publishing industry in the Recommendations
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Kim_VRT

Kim_VRT
- Adobe Target
As a media/publishing company, we want to exclude all the previously viewed items from the recommendations. This is at the moment not possible out of the box. We have seen that for the Ecommerce industry there is a "Recommend Previously Purchased Items" toggle. It would be good that for Media/Publishing companies it exists out of the box for "Viewed" items.

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Re: Recommendations - Exclude articles that are already v...
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Kim_VRT

Kim_VRT
- Adobe Target
Hi, we have finally found the issue. As we are media company, we have set the Industry vertical in the Criteria to Media/Publishing which is linked to set of Page Types. There you do not have the "Recommend Previously Purchased Items toggle", which is off course logic from this point of view. It would be good if there was a "Recommend Previously Viewed Items" toggle for Media/Publishing companies. Thanks for your help!

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Re: Recommendations - Exclude articles that are already v...
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Kim_VRT

Kim_VRT
- Adobe Target
Dear Eric, we see in the output of the mboxTrace that the "user.endpoint.lastPurchasedEntity" has indeed all the ID's of the already viewed "articles". So that's already good news.In the recommendations on the website however, only the "article" that is currently viewed is excluded, not all the already viewed "articles". We cannot add the "user.endpoint.lastPurchasedEntity" in the script (we receive an error) in orde to be used in the "exclusions" for example. Do you have a solution for that?Tha...

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Re: Recommendations - Exclude articles that are already v...
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Kim_VRT

Kim_VRT
- Adobe Target
We have created an orderConfirmation Target request / mbox as indicated in the documentation you provided. We expected that the 'viewed' articles (purchased) are now automatically excluded from the most viewed algorithm. However, we still see them in the results. In the criteria creation, we do not see any checkbox that indicate that you can exclude 'purchased' articles. Do we miss something? Many thanks for your feedback!

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Re: Recommendations - Exclude articles that are already v...
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Kim_VRT

Kim_VRT
- Adobe Target
Thanks for your feedback.We have an entity.id parameter, so this means that no single configuration is needed in the recommendations? Already viewed pages are automatically filtered out? Is this real time?

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Recommendations - Exclude articles that are already viewed
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Kim_VRT

Kim_VRT
- Adobe Target
We have just started with the recommendation functionality in Target. We want to use the 'Most popular' algorithm on the page, but want to exclude the articles that are already viewed by the visitor. How can we set this up in Target for recommendations? With the exclusion functionality?

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