Recommendations - Exclude articles that are already viewed | Community
Skip to main content
Level 2
November 10, 2020
Solved

Recommendations - Exclude articles that are already viewed

  • November 10, 2020
  • 1 reply
  • 2969 views

We have just started with the recommendation functionality in Target. We want to use the 'Most popular' algorithm on the page, but want to exclude the articles that are already viewed by the visitor. How can we set this up in Target for recommendations? With the exclusion functionality?

 

 

This post is no longer active and is closed to new replies. Need help? Start a new post to ask your question.
Best answer by evidana

Adobe Target handles this out of the box as long as you have entity.id parameter for the Target call set up on the product pages. There is also a checkbox in the criteria creation screen to allow/disallow recommendations to be previously purchased (I think). In order for purchase to populate for the user profile, an order conversion will have to take place.

https://experienceleague.adobe.com/docs/dtm/implementing/target/configure-target/mboxes/order-confirmation-mbox.html?lang=en#order-confirmation-mbox

1 reply

evidanaCommunity AdvisorAccepted solution
Community Advisor
November 10, 2020

Adobe Target handles this out of the box as long as you have entity.id parameter for the Target call set up on the product pages. There is also a checkbox in the criteria creation screen to allow/disallow recommendations to be previously purchased (I think). In order for purchase to populate for the user profile, an order conversion will have to take place.

https://experienceleague.adobe.com/docs/dtm/implementing/target/configure-target/mboxes/order-confirmation-mbox.html?lang=en#order-confirmation-mbox

Kim_VRTAuthor
Level 2
November 18, 2020
We have created an orderConfirmation Target request / mbox as indicated in the documentation you provided. We expected that the 'viewed' articles (purchased) are now automatically excluded from the most viewed algorithm. However, we still see them in the results. In the criteria creation, we do not see any checkbox that indicate that you can exclude 'purchased' articles. Do we miss something? Many thanks for your feedback!