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ManjulaPongiappan
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Not able to create target mapping for my custom schema
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ManjulaPongiappan
- Adobe Campaign Standard
Hi,I have created one new schema(custom) in ACS instance and want to use that as a source to trigger email/SMS. So i have tried to create target mapping for that new schema. But i am getting an error as below. Is it possible to create target mapping for new custom schemas in ACS? If No, do we have any other possibilities to achieve this?Or do i need to use profile schema as a source all the time for sending delivery? Please help me on this one. Thanks!!.

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Re: Facing issue while testing the SMS configuration in ACS
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ManjulaPongiappan
- Adobe Campaign Standard
Okay. If the binding is the issue, could you please let me know the next steps to follow to get it fixed.And do we have any other possible reasons for these failure ? Could you please assist me.

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Re: Facing issue while testing the SMS configuration in ACS
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ManjulaPongiappan
- Adobe Campaign Standard
Hi,Yes i have updated those parameters as per requirement as shown below. What could be the reason for this issue (SMS not getting triggered)? Could you please help me on the same. Thanks,Manjula

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Re: Facing issue while testing the SMS configuration in ACS
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ManjulaPongiappan
- Adobe Campaign Standard
Hi,

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Facing issue while testing the SMS configuration in ACS
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ManjulaPongiappan
- Adobe Campaign Standard
Hi,We have configured the SMS vendor in ACS instance under external account. And adobe team confirmed that the configuration is correct. And then I have tested the SMS configuration by triggering test SMS to few customers(Mobile numbers are valid and not in DND list). But the status of SMS delivery is in "pending status". Could you please help me ,to find the issue/fix the issue.And Could you please let me know that from where can i get the MTA log file? Thanks.

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Re: Missing records after segmentation in ACS
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ManjulaPongiappan
- Adobe Campaign Standard
Hi,Please open the segment activity and check the below optionsAs per your conversation, the filter option is ‘Yes’ and the Limit option is ‘No’ (as highlighted below) in your each segment. And the resource type for segmentation should be your previous activity like below: No need to add extra segment to get complements, You can get it by checking the ‘generate complement’ option like below Now check the interim result of complement records like below. So, you will get to know, why the records a...

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Re: How to add Out Of Box data fields from profile schema...
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ManjulaPongiappan
- Adobe Campaign Standard
Hi,

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Re: How to add Out Of Box data fields from profile schema...
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ManjulaPongiappan
- Adobe Campaign Standard
Hi,Thank you for the response!!.I have tried that option already. I can add only the custom fields in dynamic reporting (marked the custom field in blue). But the 'use in dynamic reporting' option is disabled for the Out of Box fields(marked in red) in sending logs section. Please find the reference screenshot for the same below: Thanks,

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