since ‎05-08-2019
‎27-11-2020
ukender
Level 1
Re: Low Success Rate
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ukender

ukender
- Adobe Campaign Classic
Hi @manoj,Thank you so much for the link, it had the details. Our application is hosted on primise. so enhanced feature is not applicable for us.Could you please guide me, What would be the right value (decrease) to get the higher success rate. Thank you!

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Re: Low Success Rate
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ukender

ukender
- Adobe Campaign Classic
Hi @manoj, Thank you for the suggestion. Could please let me know how to check whether we are using advanced MTA?FYI - We are using the below version.

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Low Success Rate
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ukender

ukender
- Adobe Campaign Classic
Hi All,Our delivery success rate is very low for some domains, deliveries were failed due to the below reason.Messages queued (dynamic flow control).Messages queued (quotas met).I've gone thru the below document as well but still unsure what needs to be done to increase the success rate for those domains.https://experienceleague.adobe.com/docs/campaign-classic/using/sending-messages/deliverability-management/technical-recommendations.html?lang=en#technical-recommendationsPlease find the screesho...

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Re: SMTP Configuration
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ukender

ukender
- Adobe Campaign Classic
Hi DarrenThanks for enlighten me. As per config file, there is no IP's mentioned. mxAddress value is empty. Could you pls help me, how to find it in this case?Also I could see the IP addresses in the application monitoring.Thank you!

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Out of Memory - JS
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ukender

ukender
- Adobe Campaign Classic
Hi All We're facing an issue while executing a webApp, it throws out of memory. I have increased the javascript limit in serverconf from 128 to 2048 MB and reloaded the severconf but it still throws the same error. We are using a sql query which fetches 50K lines of results, Is there any limits in running the JS? could you please help me out. I've followed the steps provided in https://helpx.adobe.com/campaign/kb/out-of-memory-error-in-js-code-activity-in-workflows.html Thanks in Advance

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Schema / Table Usage
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ukender

ukender
- Adobe Campaign Classic
Dear All How to identify the usage of schema / table?Example,We have custom data schema which is creating a sql table, but we are unsure how the data is loaded to the table. We were not able to find the WF or WebApp is using the particular schema / table. CheersUkender

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Re: SQL Error - Admin Console
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ukender

ukender
- Adobe Campaign Classic
Hi David,I really appreciate it. Thanks a lot for the detailed info. Yes you are perfectly correct. We have used only autopk not pksequence in the schema. We are planning for the build upgrade but it is pending with business approval. The negative key issue in Prod. So, It's making a huge impact. That is the reason looking for a temporary / alternate solution. Hope this will solve the issue temporarily or please suggest if you think of any other possible solution. One last question from me, Woul...

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Re: SQL Error - Admin Console
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ukender

ukender
- Adobe Campaign Classic
Hi David Thanks for the response. Yes you are right, I am trying to create a custom sequence for one of the table. The reason for custom sequence is xtkNewId had reached its limit and started with negative values. I have found the above code for creating the custom sequence. So as per your suggestion if I insert the record into xtkNewid will it generate sequence unique primary key (same as xtkNewId)? Also would like to know, what will be the impact for the existing primary key in the table. Let'...

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SQL Error - Admin Console
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ukender

ukender
- Adobe Campaign Classic
Dear All I'm getting the below error while executing the script in admin console. could you please help me on this. Thanks in Advance SELECT CreateSequenceIfNecessary('NeoCustomId', '1000', 'cache 1000');create or replace function GetNeoCustomId() returns integer as 'declareiId integer;beginselect into iId NextVal(''NeoCustomId'');return iId;end;' language plpgsql;create or replace function GetNewNeoCustomIds(integer) returns text as 'declarestrIds text;i integer;iId integer;beginstrIds = '''';f...

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Re: Negative values in autopk field
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ukender

ukender
- Adobe Campaign Classic
Hi @Milan_Vucetic Thanks I really appreciate it. could you please let me know how to check XtkNewId impacted tables?

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Re: Adobe Campaign Classic - Sequences Exhaustion
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ukender

ukender
- Adobe Campaign Classic
Hi AllCould any one help me with the script please.Thanks in advance Ukender

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Re: Negative values in autopk field
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ukender

ukender
- Adobe Campaign Classic
Hi @Milan_Vucetic Thanks for the information, It is really helpful.Since there were lot of scripts used in the video, It would be great if you could share the document link.ThanksUkender

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Re: Font Rendering Issue in Outlook - ACC
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ukender

ukender
- Adobe Campaign Classic
We have delivered the template with closest matching fonts. 

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Re: Font Rendering Issue in Outlook - ACC
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ukender

ukender
- Adobe Campaign Classic
Thank you for the suggestions, we have delivered with closest matching font.

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Negative values in autopk field
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ukender

ukender
- Adobe Campaign Classic
Dear All Hope you’re doing well! Issue : Negative values are generated in auto generated primary key (autopk) field, could you please help on this. This was working till last week. now It is started generating the negative values. I don't feel there is an issue in schema, Schema : -2099728967-2099728966-2099728965-2099728964-20997289722076753926207675392720767539282076753929 Thanks in AdvanceUkender

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Re: XML-110018 Error while parsing XML string
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ukender

ukender
- Adobe Campaign Classic
Yes Please check your inbox. Thanks!

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Re: XML-110018 Error while parsing XML string
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ukender

ukender
- Adobe Campaign Classic
Hi @manoj, Thanks for the effort. sorry to say this still I am facing the same issue, I have tried multiple option placing the insert in "" ,'' and without any also tried with combo against the /> and >. Nothing has turned around 😞

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Re: XML-110018 Error while parsing XML string
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ukender

ukender
- Adobe Campaign Classic
Hi @manoj, Yes Manoj I have verified, I have the semi colon where ever it is necessary.I have tried to keep semi colon ; in each element end tag as well but it didn't give me the solution,For example I have given the ; in .

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Re: XML-110018 Error while parsing XML string
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ukender

ukender
- Adobe Campaign Classic
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XML-110018 Error while parsing XML string
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ukender

ukender
- Adobe Campaign Classic
Dear AllWe are facing an issue if I add '&' symbol in a text field while submitting a web form. if we are not adding the special character it works fine. XML parsing is a issue I feel, even the '&' is changing to test&test. Not sure what is the issue, Please help me.Below is the error while submitting,We have found the script which is causing the issue. xtk.session.Write(insertxml);Script:var insertxml ="";xtk.session.Write(insertxml);Error Message:Unterminated entity reference, 'test' XML-11001...

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Re: Font Rendering Issue in Outlook - ACC
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ukender

ukender
- Adobe Campaign Classic
Hi DarrenThanks for the suggestion. I have tried !important but it didn't work. Am I missing anything?Please have a look@Font-face {font-family: Antenna-ExtraLight; !important;src: url(https://mid-stage1-res.adobe-campaign.com/res/ford_mid_stage1/Antenna-ExtraLight.woff) format("woff");font-weight: normal;font-style: normal;}*{font-family: Antenna-ExtraLight; !important;}

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Font Rendering Issue in Outlook - ACC
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ukender

ukender
- Adobe Campaign Classic
Dear All The business requirement is to use the new font (Antenna-Extra Light) for developing an email template. We have downloaded and imported the particular font in the ACC, but if we try to use the imported fonts in template most of the fonts are working as expected in both email and browser but Antenna-Extra Light is reflected only in the browser not in outlook. What might be the reason for it? Pleas help me. Thanks in Advance

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