Hi Aditya, In general, it would not be advised to email blacklisted customers. ISPs do not know why you are emailing or what you are emailing in that level of granularity and would likely see a client's emails to blacklisted clients as spam and block their IP.

Hi,You could create a workflow based on channel and then have an update activity that sets the status field to "paused" or "in progress." Another option is to filter a view within the Campaign explorer view and use the "mass update of selected lines" to update the status that way.

Hi David,Based on some internal R&D tickets, MySQL 8 is being reviewed but not yet certified. Additionally, the last modification on the compatibility matrix is today. Based on this, I would advise proceeding with MySQL server through FDA until it has been certified and updated on the matrix. That s...

Hi Supratim, First, review the documentation below and ensure you are on a supported FDA database. Based on the current compatibility matrix, it appears that MySQL has been deprecated for FDA and is no longer supported.Compatibility Matrix:https://experienceleague.adobe.com/docs/campaign-classic/usi...

Hi Feri, Please check out the two links below for some information on this subject. ACS does have a video component but you should be cautious when using it as it can impact the size and performance of the delivery. Forum post:https://experienceleaguecommunities.adobe.com/t5/adobe-campaign-standard/...

Hi Vahide,If you want to use the File Transfer activity and grab files from an SFTP, you will need to upload your files to the SFTP server first. The easiest way to do this in bulk, and if you know the SFTP credentials is to use an SFTP program like FileZilla or WinSCP to connect and then drag and d...

Hi Keith, Please contact Analytics Support for assistance and reference AN-318244, an internal issue with Analytics R&D involving taxonomist changes that appears to be causing your issue. Depending on your version of Campaign, you may need to upgrade to accept the latest taxonomy changes but it woul...

Hi Tokuchan, The substitution of address is an option, though you could also configure seed addresses with the required fields to trigger the various content.https://experienceleague.adobe.com/docs/campaign-classic/using/sending-messages/using-seed-addresses/about-seed-addresses.html?lang=enhttps://...

Hi Dwnuk,Typically, if a delivery gets stuck in a pending status, the delivery itself was not configured correctly. One example is an incorrect or missing IP affinity associated with the delivery. The short of it means that making changes to the delivery part will not work because the underlying iss...

Hi Abhinav,As far as I can tell, there isn't a recommended size. That said, please note that the larger the image, the larger the delivery, which can impact the sending performance.