since ‎20-02-2019
‎10-12-2019
rajivs82056169
Level 1
Email Open Rate calculation
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rajivs82056169

rajivs82056169
- Adobe Campaign Classic
While reading on A.com you have mentioned that the open rate is calculated at the point the images are downloaded.Reports on deliveries Please, can you confirm if this is also applicable for email which is only viewed in the preview pane of the ISP. E.g. Outlook and Hotmail both have preview pane. Does Adobe Campaign class my previews (all images have downloaded at this point) as an open or do I actually have to double click and open the email to register as an Opener.

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