I think I saw that video. The issue here is not the reporting, but rather the ability for customers to accept the campaign in an offline channel. i.e. Campaign for skipping a payment around holidays gets sent out. Customer gets the email and opens it but does not respond to the CTA. 4 days later the...

Yes and no. The client wants the ability to have a campaign history available in Dynamics for customer touch points offline. So within the CRM connector there is the update table in campaign then also the sync between the Dynamics table and the Campaign table. The Web Services API from what I have f...

Any Documentation from Adobe on how you did that, or a start to that process? Client is worried about the weight of constant API calls during customer fetches in the call center and brick and mortar locations to Campaign to retrieve current campaigns and offers. Microsoft said that their side can ha...

JonThank you for your response. This is kinda disheartening....  So the multi-threading is only possibly between Standard and Dynamics 365 I guess....

JonThank you for your response. This is kinda disheartening....  So the multi-threading is only possibly between Standard and Dynamics 365 I guess....

We are currently implementing the CRM connector between v7 and MS Dynamics 9 on prem. Microsoft is asking whether or not the API will handle multi-threading. I can't find any documentation around this and none of my contacts at Adobe have been able to answer this question. Any forum Experts or Adobe...