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  • Hi sibyj2188​,The problem is the the IP trying to access the web application in preview mode or debugging mode needs to be white-listed.  After doing that it resolves the problem.Regards,Venu

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  • Hello genkins​,Yes, you can preview the html content in a template and send the proofs as well for testing. Check the below links:Transactional message preview Regards,Venu

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  • Hi Priyanka,The user is comparing the total counts in the recipient table with others?Make sure that the user is viewing the data under recipient table (Administration --> Configuration--> Data Schemas --> recipient table) or checking the data under recipient folder (profiles & Targets --> Recipient...

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  • Hi priyankah58659963​,If the user is using filter criteria make sure the segmentation is correct.where he is trying to view the profiles ?? Recipient table ??If yes please check again which the namespace as well because there will be 2 or 3 recipients table with different namespace according to busi...

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  • Hi ryanbcg7​,I think there is an issue with your payload.Can you try with your own ID/Password (administrator) and may be it will work.You should not be passing in userid/password in the sessiontoken element, this should be a long string hashed token that is generated by running the logon operation ...

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  • Hi ryanbcg7​,Please check this similar thread and hope it helps you to resolve this issue:Error in making SOAP call from SOAP UI to Adobe Campagn Regards,Venu

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  • Hello saraw71774576​,Yes, there will be a slight change always.Recipient Opens: Number of distinct targeted recipients for this domain who have opened a message at least once. The rate is calculated based on the total number of messages sent on this domain.Recipient Clicks: Number of distinct target...

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  • hello stephenjwz​,I think there is an issue with your payload.Can you try with your own ID/Password (administrator) and may be it will work.You should not be passing in userid/password in the sessiontoken element, this should be a long string hashed token that is generated by running the logon opera...

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  • Hi,Are you asking about bounce emails?If yes, you can check in BroadLogRcp table.Here 5.7.x bounces per delivery were generated:Inactive Mailbox(soft bounce): 550 5.7.1 : Recipient address rejected: Inactive MailBox, not poped for more than 6 monthsRegards,Venu

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  • Hello,You can use the function GetEmailDomain() from the list of functions and you will filter it.Regards,Venu

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