The issue is not resolved. Anytime I use create pdf and select an Office docx or xlsx I get that error.Does this action actually run Word or excel and then uses the convert function added in from Acrobat?One thing I noticed is when I open a word doc it takes some time to open the doc about 15 second...

Thank you for reply. I was able to convert to pdf from a word doc. I set the permissions as you suggested. Running srt, the only warnings I received were for some of the environment variables. I, however was not sure what you meant by running jboss as LSA.

We have a newly installed AEM 6.4 server. Office 2016 and Adobe DC was installed prior to AEM being installed.When I log into the adminui, I go to the PDF Generator and then to Create PDF.I get this error anytime I browse and select an Office document. Example, docx, doc and xlsxI am able to go to c...