We run AEM Forms 6.4 on Windows / JBoss / SQL Server. When AEM Forms starts, it caches right-management-related information from the database. Because our database is very big, this process creates huge load on the SQL server disk. Following Adobe's advice, we disabled RM caching as follows:In the A...

Thanks workflowuser​, I already did - twice. First time I was told that this is how the product behaves and it cannot be changed. They could not even explain what causes this. Second time I was told that it's caused by key rollover, and they suggested to increase the rollover frequency. As I said ab...

Can somebody help please!?

WASIL​ Thank you for the quick reply. Our key rollover frequency is set to 9,999 days (~ 27 years), but we still see the above activity on a regular basis. Any help on how to stop it would be really appreciated.

We run AEM Forms 6.4 on Windows 2016 Server, with the database on MS SQL Server. We only use the Document Security module. The database is very large - we have ~ 800,000 security policies (EDCPOLICYENTITY table) and ~ 100,000,000 secured documents (EDCLICENSEENTITY and EDCREVOKATIONENTITY tables).On...

Thanks DarrenBiz, I do not know how I missed that method! Unless it was not there yet when I developed the External Authorizer, it was 3 years ago.Unfortunately it did not work, calling the method did not change the error message in Adobe Reader. But at least now I have something to go to Adobe supp...

DarrenBiz​ Maybe you could help me with something else please?We use External Authorizer with AEM Forms, so as per documentation we implemented public class MyExternalAuthorizer implements ExternalAuthorizer { … }, which has a method @Override public ExternalAuthResultDTO evaluate(ExternalAuthDTO au...

DarrenBiz​ Thank you so much! I really cannot thank you enough!In my code, I literally replaced a call to .protectDocument() with a call to .protectDocumentWithCoverPage(), and everything worked out of the box.

Yes, but I think what I'm talking about is not metadata. That's what I'm trying to figure out - what is it? Have a look here: How to display custom content in protected PDF files? - Stack Overflow . I posted screenshots of such document when opened by Adobe Reader and by 3rd-party viewer.

Correct, none of 3rd-part viewers will show the document content. But apparently you can add some unprotected content that will be displayed by 3rd-party viewers. While Adobe Reader does not display it and instead asks you to log in to AEM Forms.