Hi, We are experiencing an increasing issue with email bots clicking links in our campaigns and inflating our CTR and Opt Out rates in our performance indicators. We see many recipients in the tracking logs with clicks on multiple links within the same second. Is there any way to filter these from t...

Hi I am looking to export data from our surveys direct to our contact centre to action any issues raised. I have previously been doing this using a calculated attachment, but our contact centre are having issues with these. How can I calculate the email content to include the results from the survey...

I am trying to create a customer journey where the recipient receives email 1 on day one, email 2 a month later, and email 3 6 months later.Emails 1, 2 and 3 are recurring delivery type.Is there a way to target users of a recurring delivery a month after they originally received email 1, to send the...

Thanks so much - I knew it would be something simple!

Hi all,I think I'm overthinking what I need to do here.I have a scheduled query running every 15 minutes, looking for new profiles created. I want to send these new creations a recurring email, however if the time created is between 8pm and 8am, I want to hold the delivery until 8am so it is sent wi...