If I had to hazard a guess, it sounds like a firewall issue. The "outside" Workfront server needs to be able to see your "inside" test server and a firewall is blocking. You'd have to move to a model where your test server is also outside the firewall, or get your IT to allow access in. Or a more se...

Thanks for your input and explanation. I needed that column to see what users have what permissions to wrap my head around what WF "sees" to see if some criteria makes sense for my report. I wanted to really look at what granularity it had to offer. But without the user names (or taking alot of time...

@Skye Hansen‚, Support tells me there is no way to get the user's name from the accessorID short of using IF statements plus researching the user GUID (basically a manually created lookup list). Which kinda means this report idea died unless you have any other ideas?  I'm also guessing no one but ...

We had at one time considered embedding a request queue into the projects themselves, as you seem to imply. However, we were told if you want the same one in multiple templates the best way was to copy the template once you have the queue set-up in the first template. So set it up in Template A, the...

Would love ideas as well. We have a chronic issue with designers going over Planned Hours. We really wish Planned Hours was a hard number that caused errors if anyone exceeded when logging time.

I've been around and around with Support on this one, three separate tickets and…nothing. Unless a clever soul here has an idea, this is considered impossible by Support.

Does this also change the Assignments automatically too? We have Requests auto-assigned to Teams, not users. Would be great if this method "fixed" the team assignment (which is usually the goal: make it show up in the appropriate Team's dashboard). Also, how does this handle nested Queue Topic Group...

We were told by Support that this isn't possible (same person in multiple stages on the same PHQ routing). We need this for similar reasons as others: one role in the main stage, but that same person has a different role in the next stage. An example is someone as read-only in Stage 1 to watch the c...

The odd way WF treats Workfront Proof (PHQ) information has confused us from Day 1. I instruct users not to use the Task/Document quick-look summaries as a source of truth, nor the info in the Updates stream sent from PHQ. They are instead instructed to use the links that appear when you hover over ...

After reading Narayan's reply, I had to go check our instance. Any user can delete a team!?! WF does realize that teams can be an integral part of a request queue and routing schema, correct? Considering how many other objects are "owned" in WF, I'm really surprised teams don't have an owner that wo...