Hi,I am looking to setup a generic auto-reply email from a fake sender address. Is this possible to setup in Adobe Campaign?The 'Reply address' is setup correctly to email a real mailbox, however, the issue is that customers are copying the sender address (syndication@email3.telegraph.co.uk), emaili...
Hi,We are having an occasional issue whereby queries and deliveries get stuck. They are permanently flashing blue and as they are not failing we do not get an error alert. The 'stuck' delivery uses a recurring delivery. I believe this is getting stuck due to network errors, as shown in logs below.We...
Thanks David. That seems to be working, but results in the report are 0. I assume that's because changing tracking to opt-out only picks up future unsubscribes?Regards,Rob
Hi Amit,Thanks for your reply.Unfortunately we don't use the optOut indicator, so this gave me no results. I believe we are using a custom unsub URL, so filtering for a custom URL would be perfect, how can this be done?Regards,Rob
Hi,I'm trying to add a column to each report showing how many people have unsubscribed. Ideally it should be on the same report so it is next to the delivery template and we can see how many people are unsubscribing from each specific email. I have managed to place the unsubscribed column but I am s...