couldn't agree more....would be even better if we can customize the date
of the trendlines....For example, sometimes I want to trend current
month against, say, October, to skip the November/December holiday lull.
That's interesting. I feel like the bigger hurdle I see from having
worked at three Omniture client companies of various sizes is not the
lack of bells and whistles, but getting more people outside of few power
users to use the tool.....
Since Digg has millions of stories on our site, we always run into the
"Uniques Exceeded" issue for story-level reports (Diggs by stories,
shares by stories, etc.). after the first few days of the month. I'd
then have to go into Data Warehouse or Discover if I want a particular
query such as, Most Shared Stories this month, or all stories with the
keyword "cat," for example. Ideally we wouldn't have the 500,000 unique
records limitation in SiteCatalyst, but i can imagine the performance
issues a...
Hi Rudi, I would like basic training from how to pull basic reports all
the way to advanced courses like Implementation and Discover. For those
of us whose job includes evangelizing the Omniture tool (and metrics in
general) within the company, emailing out a link to a blog post or
canned webinar isn't very effective. The folks on the #Omniture Twitter
or on Idea Exchange are likely the self-motivated types who are
passionate enough about data to read through blog posts and sift through
implemen...
I would like to have better access to in-person or live webinar training
for different level of Omniture users. Every contract renewal should be
bundled with free sessions to the live webinars, in-person
implementation/user training, quarterly on-site training, and passes to
Omniture Summit. Right now the only free training I can find are a few
canned pre-recorded web "modules," and it's hard to convince anyone to
view them because a) it's passive and b) it's not tailored to my
company. For comp...
Hi NormCloutier, re: A) You risk losing some paying customers who are
looking to cut back and realize they can do without some features. This
is already happening as Google Analytics and other free or lower-cost
tools catch up with Omniture's features, and as lower-cost options for
training and support (e.g. GA's GAAC eco-system) proliferate. As more of
Omniture's contracts come up for renewal, we will see more defection to
free and lower-cost options unless Omniture can drastically change their...
