Hello Annette,The latest version that was released last night (version 2.3.26) was tested and confirmed working on all the latest versions of Firefox. I am running it right now on Firefox 26 without any problems. If you can confirm you have installed version 2.3.26 of Clickmap on Firefox and still e...

I do have good news to report at this point. We have identified a fix for the problem and expect to release the update within the next few weeks, if not sooner.

Hi Tam,Yes, we are also aware of this issue, but please feel free to file a ticket with ClientCare so we can appropriately document the customers affected and impacted by this issue for IE 11 users.Thanks,Eric

Hi David,You are correct that we are still working on this issue. It remains our top priority for the visitor click map team. We are making progress on identifying a fix for this issue, but we do not expect a fix to be released until January at the earliest.Thanks,Eric

Hi Cunn Yong,Here's the latest situation on this issue: We are currently working with Mozilla to discover a solution to the environmental issue in their later versions of Firefox, but no fix timeline has been established at this point. We are continuously working on this issue as my click map team's...

Product Manager for visitor click map, here. I can confirm there are bugs on more recent versions of the browsers due to security changes. While we are exploring various options to address the challenge here, it is unfortunately a difficult problem to solve due to all the moving parts and different ...

It's not as clear as it should be in the installation notes, but the Dashboard Player only supports legacy dashboards created in SiteCatalyst 14 because the base code for the newer dashboards has changed significantly.