since ‎12-06-2017
‎17-11-2020
srola
Employee
Re: Analytics Data Retention Analytics
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srola

Employee

srola
- Adobe Analytics
Hi There, If you are an admin for Analytics, then you can follow the below path to verify your Data Retention: Analytics -> Admin -> Data Governance There will be a column called "Data Retention Policy" which will tell you the retention period in months. Hope this helps.

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Re: multiple dimensions in report builder
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srola

Employee

srola
- Adobe Analytics
Report Builder has limitations in terms of breakdowns. If you want more breakdowns you'd rather want to use Data Warehouse which does not have this restriction.

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Re: Activity Map Showing same Rank for more than one button
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srola

Employee

srola
- Adobe Analytics
Hi there, This usually happens when the two links have the same properties in which case Activity map is not able to distinguish between the links and considers them one. You might want to change some attributes of the two links. This document might help you: https://docs.adobe.com/content/help/en/analytics/analyze/activity-map/link-tracking/activitymap-link-tracking-methodology.html

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Re: Report on average scroll depth for a page
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srola

Employee

srola
- Adobe Analytics
Hi there, I dont believe there is scroll depth OOTB metric or dimension. You would have to implement our plugin to capture this information in one of your variables: https://docs.adobe.com/content/help/en/analytics/implementation/vars/plugins/getpercentpageviewed.html.

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Re: Bounce Rate
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srola

Employee

srola
- Adobe Analytics
Thats not possible currently. Either you would have to remove the close beacon call or accept the low bounce rate. The non interaction call currently does not exist, any beacon call will always reduce the bounce rate.

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Re: Bounce Rate
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srola

Employee

srola
- Adobe Analytics
Hi There, If your Direct Call is triggering on the page then it would definitely increment your Analytics Server Call in which case even if a user was leaving the page with no interaction, a bounce would not be considered since you would have two calls. Now, you would want to move try and changing to another rule type like event based which would not trigger any server calls but would record your scroll depth values into an evar which would be recorded on the next page load.

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Re: Fix Data Warehouse Request Errors
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srola

Employee

srola
- Adobe Analytics
Sure, please send an email to livesupport@adobe.com or clientcare@adobe.com

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Re: Fix Data Warehouse Request Errors
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srola

Employee

srola
- Adobe Analytics
Hi, Please submit this with Client Care and we can have this edited for you as needed.

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Re: Fix Data Warehouse Request Errors
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srola

Employee

srola
- Adobe Analytics
You can reach out to Client Care and we can edit the settings for the delivery of your DWH Export.

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Re: Report Suite processing - s_code vs Launch
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srola

Employee

srola
- Adobe Analytics
HI there, Upgrading the code version wont have any impact on your Report Suite configuration. Do ensure that you have your tags setup correctly. I dont see any problems.

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Re: Freeform Table does not display data - Is it a bug?
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srola

Employee

srola
- Adobe Analytics
Hi Andrey, It would be worth submitting this as a ticket so that we can look into this and confirm what needs to be done. -Sarthak

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Re: Alerts for Log File Tracking
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srola

Employee

srola
- Adobe Analytics
Hi There, We will certainly ticket this opportunity to pass the feedback to the Product Engineering for Alerts if in case there is a failure of any kind.

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Re: I see teams using both adobe and google analytics why?
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srola

Employee

srola
- Adobe Analytics
Hi there, You can choose to keep both or either of them. Since both libraries work differently there's no conflict and generally there's no impact on site performance either.

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Re: Bring back open in new tab/window functionality for Analytics navigation ribbon
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srola

Employee

srola
- Adobe Analytics
For now you can open them in new tab by pressing "ctrl" button and left mouse click.

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Re: Copy Stage Report Suite Data to Prod
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srola

Employee

srola
- Adobe Analytics
You may want to engage the Engineering Services via your Account Rep / CSM. The team will move your data as needed but it would be a paid engagement.

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Re: Traffic from Display banner ads
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srola

Employee

srola
- Adobe Analytics
The Referrer Override will have to be set within the Analytics Tags on the site and not on the ad server side.

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Re: Adobe issues/bugs persisting
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srola

Employee

srola
- Adobe Analytics
This looks to be specific to your browser, have you tried any other browser? If yes and if you still face this issue, you can always submit a ticket with clientcare by sending an email to livesupport@adobe.com / clientcare@adobe.com.

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Re: Not able to compare to an earlier time period
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srola

Employee

srola
- Adobe Analytics
There was an issue wherein the Compare Time Periods functionality not working on Calculated Metrics last week. It has been fixed now and you shouldnt see this problem now. If you still do, please submit a ticket with clientcare for us to investigate.

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Re: Referring domain/Referrer doesn't have campaign domai...
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srola

Employee

srola
- Adobe Analytics
If your domain has been added as an Internal URL Filter, you will not see this domain in the Referrer / Referring Domain reports. The only place where you can see this domain would be Data Warehouse or Data Feeds. Hope this helps.

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Re: Calculations with numbers stored as text in s.eVar
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srola

Employee

srola
- Adobe Analytics
You would not be able to run Mathematical operations at least within the UI for the sole reason that the evar values even if passed as numerical numbers would be passed as strings. I dont see any ways of this being achieved as per the current system configuration.

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Re: How to download workspace report in Adobe analytics o...
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srola

Employee

srola
- Adobe Analytics
This is a work in progress feature request wherein you would be able to download upto 50k rows in Workspace. As of now, you can only download 400 rows.

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Re: Entry Pages Attributed Incorrectly
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srola

Employee

srola
- Adobe Analytics
The Entry Page is the first Page information that gets recorded within a Visit. If the sign - in page is not supposed to be an Entry Page then it means that visit might be breaking for your users. I would suggest that you go through the journey and check in the debugger if your Visitor ID is changing or not.

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Re: unable to login to the ftp3.omniture.com
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srola

Employee

srola
- Adobe Analytics
Please check with your IT if you have IP Restrictions, if yes then you would want them to get Adobe's IPs whitelisted mentioned here: https://helpx.adobe.com/analytics/kb/adobe-ip-addresses.html

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Re: Last Touch Channel Versus Tracking Code
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srola

Employee

srola
- Adobe Analytics
Awesome Read!This document might also be helpful: https://helpx.adobe.com/in/analytics/kb/comparing-tracking-codes-and-marketing-channels.html

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Re: Can I roll back From Adobe Launch to Adobe DTM the we...
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srola

Employee

srola
- Adobe Analytics
Yes, you can use the DTM Web Property if at the time of the migration you unchecked the option of disabling the web property. Furthermore, ensure the migrated Web Property does not use the DTM Embed Code during the time of you using the DTM.

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Re: s.prop classifications not available in Analysis Work...
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srola

Employee

srola
- Adobe Analytics
Check if the Prop Classification Reports are not hidden via the Custom Menu or that you are checking under the correct Report Suite. If everything is setup correctly and you still dont see them, can you please submit a ticket with Support Team by emailing at livesupport@adobe.com and we will look into it.

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Re: Is there a cost associated with data feed feature?
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srola

Employee

srola
- Adobe Analytics
This is a free of cost service that you can use.

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Re: Migration from DTM to launch after stopping DTM suppo...
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srola

Employee

srola
- Adobe Analytics
Yes, you should still be able to migrate the Web Properties over to Launch.

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2.1K

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Re: Analytics Users & Assets vs the Admin Console Users
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srola

Employee

srola
- Adobe Analytics
They wont be able to directly access Analytics as the legacy authentication has been disabled for Analytics and each user will have to login through Experience Cloud to get to Analytics.

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Re: Analytics Users & Assets vs the Admin Console Users
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srola

Employee

srola
- Adobe Analytics
Removing the users from Admin Console dont mean that their Analytics Account would get deleted. These are two separate entities. You will have to delete the Analytics Accounts explicitly as well.This is how it works currently.

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