Sorry but till I couldn't sign in to create a ticket.After login to the site (I see "Welcome Tuan Dang" on the top right hand), I click on Create a support ticket.A pop-up dialog is shown up, I enter my Adobe ID (my email) and password. But after some seconds, the pop-up is shown again to require me...

Hi Fraser,Did you try to create a ticket about this problem?Best Regards,Tuan Dang

Fraser Goffin wrote...Tuan Dang wrote...Thank you very very much :D I have the same problem. Followed the instructions exactly and the service installs but just won't start.Did you raise a ticket ?Fraser. I don't raise yet. I followed the above instruction but when I click on "create a support ticke...

Hi you guy! Today I fixed the problem. I post on StackOverFlow here http://stackoverflow.com/a/19011530/1521627 . I hope that it would work for you :DBest regards,Tuan Dang

I tried again but couldn't login when clicking on the "Create a support ticket" link. I got same error as some days ago! :(

Thank you very very much :D

I'm sorry for my bad English!Do you mean that I should create a ticket at http://dev.day.com/docs/en/cq/current/deploying/checklists.html#Troubleshooting ? If so, how to create? Could you please let me know?Thank a lot!

I followed the document at http://dev.day.com/docs/en/cq/current/getting_started/download_and_startworking.html#Installing and Starting Adobe Experience Manager as a Windows Servicewhere there are some notes for Windows 64bit. And it is not starting.Please help me check it. Thank you a lot!!!

One year ago I installed successfully CQ5 as a windows service under Windows 7 32bit. After that I've switched to Windows 7 **64bit**. Currently I have a project using CQ5 so I install again it (under Window 64bit). CQ5 starts fine with `crx-quickstart/bin/start.bat` using command line. Also I don't...