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tuan_dang
tuan_dang
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Re: Can't start cq5 service under windows 7 64bit
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tuan_dang
- Adobe Experience Manager
Sorry but till I couldn't sign in to create a ticket.After login to the site (I see "Welcome Tuan Dang" on the top right hand), I click on Create a support ticket.A pop-up dialog is shown up, I enter my Adobe ID (my email) and password. But after some seconds, the pop-up is shown again to require me to enter credentials!!!Many thank for your help but I think I will stop finding a bug-fix for the problem!Thank you!!!!!!

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Re: Can't start cq5 service under windows 7 64bit
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tuan_dang
- Adobe Experience Manager
Hi Fraser,Did you try to create a ticket about this problem?Best Regards,Tuan Dang

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Re: Can't start cq5 service under windows 7 64bit
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tuan_dang
- Adobe Experience Manager
Fraser Goffin wrote...Tuan Dang wrote...Thank you very very much 😄 I have the same problem. Followed the instructions exactly and the service installs but just won't start.Did you raise a ticket ?Fraser. I don't raise yet. I followed the above instruction but when I click on "create a support ticket" link, I am prompted to enter credentials! I entered Adobe ID but can't login[img]adobe require credentials.PNG[/img]

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Re: Can't start cq5 service under windows 7 64bit
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tuan_dang
- Adobe Experience Manager
Hi you guy! Today I fixed the problem. I post on StackOverFlow here http://stackoverflow.com/a/19011530/1521627 . I hope that it would work for you 😄Best regards,Tuan Dang

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Re: Can't start cq5 service under windows 7 64bit
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tuan_dang
- Adobe Experience Manager
I tried again but couldn't login when clicking on the "Create a support ticket" link. I got same error as some days ago! 😞

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tuan_dang
- Adobe Experience Manager
Thank you very very much 😄

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tuan_dang
- Adobe Experience Manager
I'm sorry for my bad English!Do you mean that I should create a ticket at http://dev.day.com/docs/en/cq/current/deploying/checklists.html#Troubleshooting ? If so, how to create? Could you please let me know?Thank a lot!

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tuan_dang
- Adobe Experience Manager
I followed the document at http://dev.day.com/docs/en/cq/current/getting_started/download_and_startworking.html#Installing and Starting Adobe Experience Manager as a Windows Servicewhere there are some notes for Windows 64bit. And it is not starting.Please help me check it. Thank you a lot!!!

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Can't start cq5 service under windows 7 64bit
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tuan_dang
- Adobe Experience Manager
One year ago I installed successfully CQ5 as a windows service under Windows 7 32bit. After that I've switched to Windows 7 **64bit**. Currently I have a project using CQ5 so I install again it (under Window 64bit). CQ5 starts fine with `crx-quickstart/bin/start.bat` using command line. Also I don't see any problem when installing as service with the command `instsrv.bat cq5`: Installing service cq5 runs in E:\servers\cq5-server\author\crx-quickstart uses E:\servers\cq5-server\author\crx-quickst...

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