Thanks for the info!

I called Customer Care and spoke with Ankit Sharma. He was very helpful and resolved this issue!

I was hoping there was some other way since I have admin access to everything and Customer Care has recently been unhelpful (I'm being diplomatic!)

Some background:- When my company moved to Adobe Experience Cloud a few years a go I implemented Analytics- I used DTM for all tracking and have always accessed it directly (not through AEC)- I have admin rights to everything including the Admin Console and all AEC components including LaunchIn DTM ...

Thanks for the help everyone. It turned out to be a stupid mistake in the Page Delivery conditions!

Hi Shruthi,We're using A4T which uses at.js not mbox.js.Can we still run an mBox trace?As for the filter, I removed it four days ago but it hasn't made a difference in the numbers (the IP range is excluded from Analytics as it is)

Hi LJ, the numbers match exactly. Still a fraction of visitors to test pages.

Thanks for replying. We're using A4T which uses at.js not mbox.js.

Hi, we have an A/B test that has been running since 8/8/2018.We are allocating 100% of the traffic and splitting 50%/50%. We use A4T.For some reason the test is excluding most visitors to the two pages.The Audience we have selected only excludes our company's IP range (which is already excluded from...

This makes perfect sense. Thanks,Ali