Hi,I have taken over a SC Implementation project from a departed employee and the documentation that was left is minimal at best. I know I need my MCORG-ID to configure the VisitorID so that the data from my tags can be sent to SC, but I can't find it in any of the documents I have.I read that an Adobe Customer Care representative can help me, but every time I click the "Customer Care" button under the help menu I am redirected to my SC login, and then sent back to my reporting dashboard. Can so...

Hi,I'm currently in the process of moving over to SC and I'm having some difficulty in the early going. I've built a dashboard of key reports, but I'd like to create a custom report that is able to correlate two different traffic variables/props with the amount of instances.Basically, at this point I just want to see Page Name and Page URL (two custom props) as two columns on the left, with the total amount of instances in that combination on the right. I know URL is not an analytics data point,...

Hi,I am currently creating classification hierarchies for custom variables that were built onto my website. It is a content site that has videos and games and various other things on it. As a test, I wanted to take the various video and game names (and other site contents) and dump them into classifications to make an easier to read report. However, after going through the steps, the new classification report only has one row- "Unspecified" with the total traffic as the metric. How can I fix thi...

Hi,I am currently tracking video plays on an internal video player that plays site-hosted videos. I have set up the following variables for tracking video:Prop 5- Video Name Evar 5- Video Name (Expire: Visit)Evar 6- Video Segment (Expire: Hit)Evar 7- Video Time (counts the seconds the video plays, fires after user changes page or video reaches 100%) (Expire: Hit)Evar 8- Content Type (video) (Expire: Hit) Event 4- Video Start (Counter)Event 5- Video Time (which is mapped in Tealium to Evar 7) (Co...

Hi,I am cross posting this to the Marketing Cloud Forum as well.I am currently creating classification hierarchies for custom variables that were built onto my website. It is a content site that has videos and games and various other things on it. As a test, I wanted to take the various video and game names (and other site contents) and dump them into classifications to make an easier to read report. However, after going through the steps, the new classification report only has one row- "Unspeci...