Ok so we found the issue. The naming of the title ‘enable Opt-in?’ is a little ambiguous. We thought that on the question ‘enable Opt-in?’, as long as the data element would be false, you weren’t opt-in so no cookies would be set and when you accept cookies (true) you are opt-in so cookies would be ...

Hi everyone While setting up the Experience Cloud ID Service I ran into an issue. In our configuration of the extension we left all the checkboxes blank in de "Pre Opt In Approvals?" setting (see screenshot). By testing the implementation in the Launch development environment (debug) we noticed that...