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adithyacs86
adithyacs86
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Re: Error log in Database cleanup OOTB workflow.
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adithyacs86
- Adobe Campaign Classic
Hi Greeshma, Not sure if I am correct here, but I think clean up workflow is trying to cancel this delivery as may be the deliveries are expired. Please refer to the document :- https://experienceleague.adobe.com/docs/campaign-classic/using/monitoring-campaign-classic/data-processing/database-cleanup-workflow.html?lang=en#cleanup-of-expired-deliveries per the update statement it is trying to stop or cancel the delivery (85). Please check if these deliveries are still valid. Thanks,Adithya

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Re: Error log in Database cleanup OOTB workflow.
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adithyacs86
- Adobe Campaign Classic
Hi Greeshma, Dont think so if the deliveries exists.. Can you share the sql code that is populating in the audit log.

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Re: Error log in Database cleanup OOTB workflow.
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adithyacs86
- Adobe Campaign Classic
Hi Greeshma, At the first glance I assume the deliveries have got deleted (may be manually) where there are few entries of the same delivery id in the broad / tracking logs. Please check the tables for any entires of the shown deliveries. Thanks,Adithya

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Re: SMPP setup in Adobe Campaign classic
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adithyacs86
- Adobe Campaign Classic
Hi Greeshma, 1) Please check if any typology rules applied. 2) Also, please click the verbose mode to obtain maximum logs in your external account for the SMPP logs. And also , please cross check with the document mentioned above. Thanks,Adithya

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Re: RSS feed ETL import for adobe campaign classic
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adithyacs86
- Adobe Campaign Classic
Hi , Sorry might be my post is little late, so what we did for the RSS data load is :- 1) Load or create the field structure in Adobe OOTB xls format. 2) ftp download the xml file (the content file). 3) Using OOTB function applyXslFromFile to validate the RSS data feed. 4) Later assign the data to the array fields. 5) Insert or update array data to the table. Thanks,Adithya

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Reports Extraction from JS
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adithyacs86
- Adobe Campaign Classic
Hi Team, I was actually trying to extract the reports based on the selection criteria from the workflow. var reportName = "";var path = "//"+";var exportFormat = "PDF";isAdHoc = false;var _ctx = } _reportContext={reportName}/>;xtk.report.export(reportName,_ctx,exportFormat,path,isAdHoc); Output :- The output we are getting the pdf file in the path directory mentioned. But we dont see any records in the pdf file. The same code works for .ods file (means we are able to get the file and also able t...

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Re: Dropping Data from a Temp Table
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adithyacs86
- Adobe Campaign Classic
Hi Again, Sorry I misread the details, thanks for clarrifying, yes I think you can use either SQL code activity or the write sql script in the JS activity after the delivery activity to delete the temp table, like "DELETE FROM vars.tableName;" this would delete the entires in the temp table.

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Re: Dropping Data from a Temp Table
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adithyacs86
- Adobe Campaign Classic
Hi @Tarquinius , If I understand correctly, we have the OOTB functionality in the List Update activity to purge the list entirely. which can be used after the delivery is sent out. Thanks,Adithya

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Re: Set up Tracking / Redirection Server
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adithyacs86
- Adobe Campaign Classic
Hi Sebastian,For Tracking enablement .. what we followed was :- 1) In App Server - Create the tracking password .2)In App Server - Register the tracking server from deployment wizard. 3) In App Server - Approve and validate post registration. 4) In Frontals - provide the external and internal URL. 5) Reload the config and restart the application. Thanks,Adithya

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Re: OOB Schema Issue - Nms:CouponValues
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adithyacs86
- Adobe Campaign Classic
Hi , Not much.. I could say check the versions of the build used in production and in your QA. Please raise the concern with Adobe. If possible check the .sql file which contains the couponValues table name in the DDL folder

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Re: Offer Eligibility dynamic query retrieval
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adithyacs86
- Adobe Campaign Classic
Hi Milan, I get that point, I have checked that part, but want to make this filter query (which is a human condition) work in the normal query activity in an automated way. Like suppose " I create a new offer with some eligibility rules and then on the other side, I have to get eligible recipients from the query activity in a different workflow through an automated way" . Thanks,

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Re: Deleting custom target mappings including all generat...
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adithyacs86
- Adobe Campaign Classic
Hi @David__Garcia , May be at first you might have to consider deleting the tracking logs data of the deliveries that are sent.Like :- trackingRCP data , and then tracking log tables, which are actually linked to the deliveries, and then deleting the deliveries would work , but need to make sure the deletion is happening in the correct sequence otherwise the tracking and the data clean up workflow (OOTB workflows) would start to fail. Please check with Adobe for more details. Thanks,Adithya

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Offer Eligibility dynamic query retrieval
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adithyacs86
- Adobe Campaign Classic
Hi, I have a requirement to extract the dynamic query condition that is a part of the offer eligibility criteria we can get this in the offer table. But want to retrieve the humanCond and then query the same in the query activity. Requesting for any suggestions on how to read the dynamic entries and query the same in the query activity. Thanks,Adithya

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Re: 554 IP name lookup failed. No PTR record found
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adithyacs86
- Adobe Campaign Classic
Hi ukender, may be worth checking the mail rule sets that is just above the one you have highlighted to see if the domain is part of the MX management and other modes. But yet again as mentioned by craig, worth checking with deliverability team

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Re: Query Subject Line using querydef
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adithyacs86
- Adobe Campaign Classic
Hi Kapil, I have tried doing the same like below:- var query = xtk.queryDef.create()var res = query.ExecuteQuery();for each(var element in res){delivery = NLWS.nmsDelivery.load(element.@deliveryID)subject = delivery.mailParameters.subject;logInfo("delivery =" + element.@deliveryID + "Subject= " + subject);sqlExec("update "+vars.tableName +" set ssubjectLine='"+subject+"'");} I can get the log Info of the deliveries of the subject line. But I am not able to load the data to the variable that I ha...

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Re: OOB Schema Issue - Nms:CouponValues
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adithyacs86
- Adobe Campaign Classic
Hi Ukender, Yes this Null value will be used for the joins from the coupons to coupon values table.. so my guess is to remove the coupon and then regenerate the table.

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Re: OOB Schema Issue - Nms:CouponValues
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adithyacs86
- Adobe Campaign Classic
Hi Ukender- You can always regenerate the schema's , but before make sure you have backed up the schema with the updated information.

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Re: Push Notifications for all the offers that are newly...
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adithyacs86
- Adobe Campaign Classic
Hi David, Thanks for this.. may be i have confused my ask here.. so my requirement is to send the push notification to the mobile phone soon there is any new offer is live.. Actually we get the recipients who are eligible in the proposition table only once the user or recipient actually opens the app or website.. But how to send the push message based on the eligibility criteria that is mentioned in the offer .

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Re: OOB Schema Issue - Nms:CouponValues
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adithyacs86
- Adobe Campaign Classic
Hi @ukender , If this is On premise, then please see to the coupon values table ; if you have the first record with empty value. Also , try to regenerate the schema if you can. Thanks,Adithya

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Push Notifications for all the offers that are newly created
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adithyacs86
- Adobe Campaign Classic
Hi Team, We have a requirement, where to send push notifications to the eligible recipients (based on the eligibility criteria) of the offer that is newly created. As far as i understand, the offer eligibility status will be generated only when the user opens the particular site or opens the app in the mobile. But I am not sure if we can even send the notifications based on the eligibility criteria of the offer that is newly created. Please advice. Thanks,Adithya

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Re: Mobile SDK for push notification - Hybrid environment
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adithyacs86
- Adobe Campaign Classic
May be you can get more details here :- https://experienceleague.adobe.com/docs/campaign-standard/using/administrating/configuring-mobile/aep-faq.html?lang=en#resource-mobile-property

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Re: Delivery Status changes from Sent to Failed
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- Adobe Campaign Classic
Yes this is resolved for me, but based on the earlier comments. Thanks Adithya

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Re: Mobile SDK for push notification - Hybrid environment
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adithyacs86
- Adobe Campaign Classic
Hi, When I click the link it is mostly for the AEP configuration. You can check the below link for the configuration :- https://experienceleague.adobe.com/docs/campaign-classic/using/sending-messages/sending-push-notifications/integrating-campaign-sdk-into-the-mobile-application.html?lang=en#loading-campaign-sdk Thanks,Adithya

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Re: Delivery Status changes from Sent to Failed
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adithyacs86
- Adobe Campaign Classic
Hi Milan, Ok I will check on this front to test the mailbox full. Thanks, Adithya

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Re: Delivery Status changes from Sent to Failed
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adithyacs86
- Adobe Campaign Classic
Hi Milan, I understand the bounce message coming from remote server, but I believe the status can not be sent at the first place and then changed to failed .. right ?

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Delivery Status changes from Sent to Failed
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adithyacs86
- Adobe Campaign Classic
Hi Team, We are getting a weird results, when the delivery is sent from adobe campaign classic, at first the status in the broad log RCP table is showing as sent for the particular recipient and we pull the report for that delivery which we send to the business. Later afterwards we send the weekly deliveries report where we see the recipient for the same delivery is seen as failed and the most common failure reason we are seeing is "Mailbox Full". Just wanted to check if this situation has occur...

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Re: Broad Log Data Retrieval Issue
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adithyacs86
- Adobe Campaign Classic
@Manoj_Kumar_ , I tried the way you mentioned but the result is still the same, the workflow is still running now.

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Re: Migrate production database to staging database in ad...
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adithyacs86
- Adobe Campaign Classic
Hi Sachin, Yes it will be an impact, as the PROD DB will replace the Stage DB, so hence do take the back up of the stage DB and server snapshot as well (if required). Few things might be coming for reconfiguration in the deployment Wizard and have to restart the respective services accordingly. Thanks,Adithya

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Broad Log Data Retrieval Issue
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adithyacs86
- Adobe Campaign Classic
Hi Team, When we try to run any query against broadlog RCP table, we always see that the data retrieval is very slow, for example :- above is the only query to read the data from the broadlogRCP table, which takes long hours to get the data and sometimes even times out. We also have checked if there are any parallel jobs running on the same table or any other through the query monitoring, but did not see any except this workflow. Since it is Adobe Hosted environment we are not able to see the lo...

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Recipient WSDL generated is throwing error
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- Adobe Campaign Classic
Hi Team, We are actually facing an issue, where we let users or customers register from a form through an API and we have the recipient wsdl exposed to the API which is handled by an integrator. The wsdl was working fine till we added new product details into both extended recipient schema and the javascript code. The error log from the external system is something like below :- "AccountNo":""},"Status":{"TransactionStatus":"REJECTED","StatusDescription":"Error occurred while processing SOAP res...

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