since ‎26-10-2016
‎21-01-2021
adithyacs86
Level 3
Offer Eligibility dynamic query retrieval
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adithyacs86

adithyacs86
- Adobe Campaign Classic
Hi, I have a requirement to extract the dynamic query condition that is a part of the offer eligibility criteria we can get this in the offer table. But want to retrieve the humanCond and then query the same in the query activity. Requesting for any suggestions on how to read the dynamic entries and query the same in the query activity. Thanks,Adithya

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Re: 554 IP name lookup failed. No PTR record found
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adithyacs86

adithyacs86
- Adobe Campaign Classic
Hi ukender, may be worth checking the mail rule sets that is just above the one you have highlighted to see if the domain is part of the MX management and other modes. But yet again as mentioned by craig, worth checking with deliverability team

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Re: Query Subject Line using querydef
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adithyacs86

adithyacs86
- Adobe Campaign Classic
Hi Kapil, I have tried doing the same like below:- var query = xtk.queryDef.create()var res = query.ExecuteQuery();for each(var element in res){delivery = NLWS.nmsDelivery.load(element.@deliveryID)subject = delivery.mailParameters.subject;logInfo("delivery =" + element.@deliveryID + "Subject= " + subject);sqlExec("update "+vars.tableName +" set ssubjectLine='"+subject+"'");} I can get the log Info of the deliveries of the subject line. But I am not able to load the data to the variable that I ha...

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Re: OOB Schema Issue - Nms:CouponValues
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adithyacs86

adithyacs86
- Adobe Campaign Classic
Hi Ukender, Yes this Null value will be used for the joins from the coupons to coupon values table.. so my guess is to remove the coupon and then regenerate the table.

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Re: OOB Schema Issue - Nms:CouponValues
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adithyacs86

adithyacs86
- Adobe Campaign Classic
Hi Ukender- You can always regenerate the schema's , but before make sure you have backed up the schema with the updated information.

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Re: Push Notifications for all the offers that are newly...
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adithyacs86

adithyacs86
- Adobe Campaign Classic
Hi David, Thanks for this.. may be i have confused my ask here.. so my requirement is to send the push notification to the mobile phone soon there is any new offer is live.. Actually we get the recipients who are eligible in the proposition table only once the user or recipient actually opens the app or website.. But how to send the push message based on the eligibility criteria that is mentioned in the offer .

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Re: OOB Schema Issue - Nms:CouponValues
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adithyacs86

adithyacs86
- Adobe Campaign Classic
Hi @ukender , If this is On premise, then please see to the coupon values table ; if you have the first record with empty value. Also , try to regenerate the schema if you can. Thanks,Adithya

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Push Notifications for all the offers that are newly created
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adithyacs86

adithyacs86
- Adobe Campaign Classic
Hi Team, We have a requirement, where to send push notifications to the eligible recipients (based on the eligibility criteria) of the offer that is newly created. As far as i understand, the offer eligibility status will be generated only when the user opens the particular site or opens the app in the mobile. But I am not sure if we can even send the notifications based on the eligibility criteria of the offer that is newly created. Please advice. Thanks,Adithya

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Re: Mobile SDK for push notification - Hybrid environment
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adithyacs86

adithyacs86
- Adobe Campaign Classic
May be you can get more details here :- https://experienceleague.adobe.com/docs/campaign-standard/using/administrating/configuring-mobile/aep-faq.html?lang=en#resource-mobile-property

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Re: Delivery Status changes from Sent to Failed
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adithyacs86

adithyacs86
- Adobe Campaign Classic
Yes this is resolved for me, but based on the earlier comments. Thanks Adithya

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Re: Mobile SDK for push notification - Hybrid environment
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adithyacs86

adithyacs86
- Adobe Campaign Classic
Hi, When I click the link it is mostly for the AEP configuration. You can check the below link for the configuration :- https://experienceleague.adobe.com/docs/campaign-classic/using/sending-messages/sending-push-notifications/integrating-campaign-sdk-into-the-mobile-application.html?lang=en#loading-campaign-sdk Thanks,Adithya

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Re: Delivery Status changes from Sent to Failed
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adithyacs86

adithyacs86
- Adobe Campaign Classic
Hi Milan, Ok I will check on this front to test the mailbox full. Thanks, Adithya

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Re: Delivery Status changes from Sent to Failed
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adithyacs86

adithyacs86
- Adobe Campaign Classic
Hi Milan, I understand the bounce message coming from remote server, but I believe the status can not be sent at the first place and then changed to failed .. right ?

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Delivery Status changes from Sent to Failed
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adithyacs86

adithyacs86
- Adobe Campaign Classic
Hi Team, We are getting a weird results, when the delivery is sent from adobe campaign classic, at first the status in the broad log RCP table is showing as sent for the particular recipient and we pull the report for that delivery which we send to the business. Later afterwards we send the weekly deliveries report where we see the recipient for the same delivery is seen as failed and the most common failure reason we are seeing is "Mailbox Full". Just wanted to check if this situation has occur...

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Re: Broad Log Data Retrieval Issue
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adithyacs86

adithyacs86
- Adobe Campaign Classic
@_Manoj_Kumar , I tried the way you mentioned but the result is still the same, the workflow is still running now.

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Re: Migrate production database to staging database in ad...
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adithyacs86

adithyacs86
- Adobe Campaign Classic
Hi Sachin, Yes it will be an impact, as the PROD DB will replace the Stage DB, so hence do take the back up of the stage DB and server snapshot as well (if required). Few things might be coming for reconfiguration in the deployment Wizard and have to restart the respective services accordingly. Thanks,Adithya

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Broad Log Data Retrieval Issue
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adithyacs86

adithyacs86
- Adobe Campaign Classic
Hi Team, When we try to run any query against broadlog RCP table, we always see that the data retrieval is very slow, for example :- above is the only query to read the data from the broadlogRCP table, which takes long hours to get the data and sometimes even times out. We also have checked if there are any parallel jobs running on the same table or any other through the query monitoring, but did not see any except this workflow. Since it is Adobe Hosted environment we are not able to see the lo...

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Recipient WSDL generated is throwing error
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adithyacs86

adithyacs86
- Adobe Campaign Classic
Hi Team, We are actually facing an issue, where we let users or customers register from a form through an API and we have the recipient wsdl exposed to the API which is handled by an integrator. The wsdl was working fine till we added new product details into both extended recipient schema and the javascript code. The error log from the external system is something like below :- "AccountNo":""},"Status":{"TransactionStatus":"REJECTED","StatusDescription":"Error occurred while processing SOAP res...

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Web Download Activity out put parameters
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adithyacs86

adithyacs86
- Adobe Campaign Classic
Hi Team, For one of the campaigns, I am using web download activity and in my case the output or responses are stored in the .html file. Something like this xyz_.html . Can I get some help to retrieve the data stored in the html file either from javascript. Or can i change the way the output is stored, like a csv file may be. Thanks,Adithya

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Re: Bulk Offer movement from Stage to PROD
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adithyacs86

adithyacs86
- Adobe Campaign Classic
Hi Jon,Yes this worked for me.. thanks for the suggestions. Thanks for the help. Regards, Adithya

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Bulk Offer movement from Stage to PROD
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adithyacs86

adithyacs86
- Adobe Campaign Classic
Hi Team, We have a requirement of moving bulk offers around ~2k offers from Stage / Dev enviorment to PROD.When I tried moving a sample one from existing stage environment to Dev box ; what i noticed is the offer that I took was approved and was published in Live environment. So, if we move this offer (which is in design environment) from stage to Dev, it will again ask for the approvals and I assume post approval the offers gets published to Live environment. Since we have around 2K offers appr...

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Re: Transfer Multiple Files S3
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adithyacs86

adithyacs86
- Adobe Campaign Classic
Hi Folks, I have been trying multiple trial and error methods and the wild card # seems working fine. Can you please check. Thanks,Adithya

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Re: Transfer Multiple Files S3
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adithyacs86

adithyacs86
- Adobe Campaign Classic
Hi Vipul, I tried to put the wild card as * to get the multiple files at a time from S3 bucket, but seems like it will not work.

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Re: Question on FDA
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adithyacs86

adithyacs86
- Adobe Campaign Classic
Hi Manoj,

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Question on FDA
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adithyacs86

adithyacs86
- Adobe Campaign Classic
Hi Team, Quick question on FDA connectors in Adobe Campaign, Campaign users are using the FDA connectors to connect to external DB, since the tables they pull are too heavy, app server which is holding the DB are getting slowed down drastically when there is a parallel pull is happening. Most of the time, the pull from external DB is done just for testing purpose. So what i want to do is restrict the pull or limit the pull from the external DB when the connection is made. But i dont see any opti...

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Re: Current Timestamp being appended to the filename in File transfer activity
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adithyacs86

adithyacs86
- Adobe Campaign Classic
Hi Jon, I have the same query, the reason we have to move out of exec command is the shell script we mention the credentials from options, which users should not see the password which is per the compliance. Hence can we use sftp activity by not adding the timestamp at the end of the file

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Re: Current Timestamp being appended to the filename in File transfer activity
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adithyacs86

adithyacs86
- Adobe Campaign Classic
Hi Jon,

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Re: workflow to check if the servers are running or down
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adithyacs86

adithyacs86
- Adobe Campaign Classic
Hi Raj, I am sorry if i understand your question correctly, do you want to test if the servers are up and running from AC?or if you want to establish the connection to remote servers. Looking at the server details you provided, it is AWS machines, through an external account you can get the connection established once you have the proper credentials. Let me know if this was helpful. Thanks,Adithya

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Adobe Classic SFTP Activity
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adithyacs86

adithyacs86
- Adobe Campaign Classic
Hi Team, When i transfer (either download or upload) the files from 3rd party server to Adobe app server folders, we see that files gets appended with the timestamp at the end of the file. ex :- Starting transfer of 'sftp://sftp.test.com:portnumber//ftp/foldername/filename.csv' to 'filename_202001...a.csv'But i dont want the file name to be changed or altered by including the timestamps to it. Please let me know if there is a way to restrict the suffix of timestamp to the file names. Thanks,Adit...

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Meeting Invites from AC
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adithyacs86

adithyacs86
- Adobe Campaign Classic
Hi Team, I am not sure if this is write query but we have a requirement to send the alert / kind of invite which can pop up in AC application users mail box, which is like I don't have to schedule an alert / email send out in AC rather send one email invite / alert which can pop up in users mail box till user dismisses the pop up.Let me know if this is possible.Thanks,Adithya

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