since ‎15-06-2016
‎07-04-2021
ishans52004352
Employee
Re: Set UP Analytics Extension (Tracking Server (required...
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ishans52004352

Employee

ishans52004352
- Adobe Experience Platform Launch
@1982luca The Tracking Server information is usually entered while setting up Analytics extension in the Mobile property. The value of the tracking server is similar to that used in the web property - namespace.sc.omtrdc.net (in case of 3rd party tracking server). The namespace is usually the Analytics company name without any spaces.Thanks!

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Re: File Download vs Custom Link
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ishans52004352

Employee

ishans52004352
- Adobe Analytics
Hi @1982luca ,For the purpose of capturing downloads to PDF link, I'd recommend that you track it using Download link. Custom link should be used when you would like to track any link that is neither a download link or a link that redirects users to an external site. Any other link clicks can be tracked using custom links where you wouldn't want to fire a page view call.Thanks!

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Re: CustomLink and Exit Link DTM to Launch.
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ishans52004352

Employee

ishans52004352
- Adobe Experience Platform Launch
Hi @1982luca ,Custom link can be manually tracked in Adobe Launch. You can build a rule and use the "Actions" section to track custom links. I couldn't find any video for it, though I found this useful video pertaining to the custom link tracking by @Andrey_Osadchuk : https://training.osadchuka.com/blog/custom-link-tracking-in-adobe-analytics

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Re: CustomLink and Exit Link DTM to Launch.
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ishans52004352

Employee

ishans52004352
- Adobe Experience Platform Launch
@1982luca , Using Track Outbound links: https://helpx.adobe.com/analytics/kt/using/ez-exit-link-tracking-launch-feature-video-use.html

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Re: SAINT Classification Duplicate Key Issue
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ishans52004352

Employee

ishans52004352
- Adobe Analytics
@AAuser93 It's an expected behavior that the last uploaded classification value of any existing key-value will overwrite the previous value (provided the overwrite option is checked). Are you looking forward to have multiple classifications of the same key? Based on your data set, I believe you should consider the values in the column "Product" as the key and then further classify it as respective "Product Code".Thanks!

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Re: CustomLink and Exit Link DTM to Launch.
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ishans52004352

Employee

ishans52004352
- Adobe Experience Platform Launch
@1982luca You will need to check your rule - the message just says that "customlink" isn't matching any condition to execute a Direct Call Rule. Also, it seems the Exit Link is not defined correctly in the Analytics extension settings.Can you please check?

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Re: New evar Report Suite
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ishans52004352

Employee

ishans52004352
- Adobe Analytics
@1982luca "I understand the reason of undefined value, what is your advise when we add a new evar in DEV Report Suite and PROD Report Suite but the rule will hit the evar in the PROD Report Suite will bring in PROD later?" The recommendation is to continue testing and sending data to only the DEV report suite. After the changes are verified, the rule should be published to production with the evar hitting and sending data to PROD report suite. It will minimize the "Unspecified" instances.

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Re: s.products is not populating
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ishans52004352

Employee

ishans52004352
- Adobe Analytics
Hi @Jayakrish ,If it's a custom link call, please try adding the below line of code as well (before the product string):s.linkTrackVars="products";

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Re: Time spent per visit (seconds)
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ishans52004352

Employee

ishans52004352
- Adobe Analytics
Hi @Oleksandr_Kis ,Ideally, the numbers should match with the given formula. What is the dimension that is being used? Are you seeing the same issue on a trended report?

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Re: Freeform Table does not display data - Is it a bug?
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ishans52004352

Employee

ishans52004352
- Adobe Analytics
Hi @Andrey_Osadchuk ,Currently, we have an open bug with visualization which we are working on priority. I don't see any open bug with the same issue as described - missing data. Are you still seeing the issue? If yes, we would like to look into it and get it fixed for you asap. Would you mind reaching out to Client Care with the details and we will pick it up?Just my 2 cents with the given info - is it occurring for all the projects with large number of panels/reports, or just a single project?...

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Re: Line graphs in Analysis Workspace suddenly blank
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ishans52004352

Employee

ishans52004352
- Adobe Analytics
I have heard of similar issues with graphs being reported. You may want to submit a ticket to Client Care and we will look into it.Thanks!

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Re: Experience Cloud ID service cookies blocked potential...
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ishans52004352

Employee

ishans52004352
- Adobe Analytics
Just a quick check - are we sure we have VisitorAPI.js implemented on store.xyz.com as well? Also are you also seeing VisitorAPI.js or MID not generating on other pages of the site on xyz.com?

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Re: Retroactively importing data into an eVar after it ha...
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ishans52004352

Employee

ishans52004352
- Adobe Analytics
Data Sources has a specific template/format via which the data is uploaded. But if you try uploading again via Full Processing Data Sources, we might see double metric/instances. If the objective is to delete existing data and then re-upload the correct data, our Engineering Services team is the option here (via your CSM), or we can wait for the feature to be available in Data Repair API.

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Re: Retroactively importing data into an eVar after it ha...
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ishans52004352

Employee

ishans52004352
- Adobe Analytics
Hi @andylunsford1 ,You can use Full Processing Data Sources to import data into historical date ranges.https://docs.adobe.com/content/help/en/analytics/import/data-sources/datasrc-home.htmlData Repair API is to correct the historical data which might not be a suitable use case here (moreover the ability to repair data for evar isn't rolled out yet).Thanks!

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Re: Workspace Reports
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ishans52004352

Employee

ishans52004352
- Adobe Analytics
Hi @prathap08 ,Can you please check this: https://experienceleaguecommunities.adobe.com/t5/adobe-analytics-questions/pages-per-visit/qaq-p/225224For Returning Visitors, this should help: https://helpx.adobe.com/in/analytics/kb/comparing-new-visitors-to-return-visitors.html.Let me know if you have any further questions.Thanks!

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Re: Single Page Visits calculation
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ishans52004352

Employee

ishans52004352
- Adobe Analytics
Hi @StevenSmartChen ,The Distinct query might not provide the result as it's possible that there are multiple distinct page names captures in a single visit. Your understanding of SPV is absolutely correct. It's a single unique value of any variable captured during the entire visit.The 2nd, 3rd and 4th condition should have SPV recorded against those Page Names. Are you sure that it was indeed a new Visit and not continuation of the earlier Visit?In case you find a different behavior than your u...

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Re: Report Builder - How to Change Weekly Breakdown from...
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ishans52004352

Employee

ishans52004352
- Adobe Analytics
Hi @SDJCox ,Analytics reporting tools use the calendar settings for a report suite. The week pattern follows the same setting. You can always modify the setting from the report suite settings in the Analytics UI; though it would modify the calendar across all the tools.Help doc - https://docs.adobe.com/content/help/en/analytics/admin/admin-tools/custom-calendar.html.Thanks!

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Re: Resource not found error while creating Launch property
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ishans52004352

Employee

ishans52004352
- Adobe Analytics
Hi @AnjuJohny_1 ,As @Khurshid_Alam pointed out, this error is occurring due to the access issue. You will need to ensure that "Auto included" is selected for "Properties" in the Launch product profile permissions in the Admin Console. So, this error occurs because your account would have access to say, 2 Launch properties only. You wouldn't have access to any new property that you would be creating. So, it's recommended that you "Auto Include" to ensure that access to any new property is always ...

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Re: Analytics
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ishans52004352

Employee

ishans52004352
- Adobe Analytics
Hi @imadullakhan ,I'd say we can start with https://docs.adobe.com/content/help/en/analytics-learn/tutorials/overview.html and you can further go through our videos on YouTube: https://www.youtube.com/channel/UC8I6bqCk7gO6YdoMz6W5fvw/videos.Thanks!

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Re: Adobe Analytics detected under debugger summary but n...
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ishans52004352

Employee

ishans52004352
- Adobe Experience Platform Launch
Hi @_teresa ,Can you please try using the Adobe Experience Debugger tool? Also, can you please check if there is a rule in Adobe Launch that is firing the Analytics beacon under "Actions" - "Send Analytics Beacon", and that rule is actually firing?Thanks!

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Re: Internal search term report
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ishans52004352

Employee

ishans52004352
- Adobe Analytics
Yes, @Soo1 .If the evar is set to persist beyond Hit (preferably Visit) and the allocation setting is chosen to "Most Recent", the evar can be broken by Product variable. That report should tell us which internal search term was used to finally purchase a product.Thanks!

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Re: Adobe Analytics Classifications (user rights)
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ishans52004352

Employee

ishans52004352
- Adobe Analytics
Hi @Andrey_Osadchuk ,If the question is around accessing Classifications in the report suite settings, that's possible by a non-Admin user. However, it's not possible to access Classification Importer/Rule-Builder by a non-Admin - that's my understanding, unless I'm missing something.Thanks!

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Re: Adobe Analytics Classifications (user rights)
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ishans52004352

Employee

ishans52004352
- Adobe Analytics
I don't think so.You may want to upvote the idea: https://experienceleaguecommunities.adobe.com/t5/adobe-analytics-ideas/read-only-access-to-classification-rule-builder/idi-p/331645

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Re: Rename event variable
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ishans52004352

Employee

ishans52004352
- Adobe Analytics
Hi @1982luca ,Changing custom friendly name of events won't have any impact on the historical data.Thanks!

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Re: Declared ID implementation
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ishans52004352

Employee

ishans52004352
- Adobe Analytics
Hi @1982luca ,You can check the following links:https://docs.adobe.com/content/help/en/id-service/using/reference/authenticated-state.htmlhttps://docs.adobe.com/content/help/en/id-service/using/id-service-api/methods/setcustomerids.htmlAlso, the same logic can be replicated via a rule in Adobe Launch.Thank you!

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Re: Rules firing, page view analytics on some pages but n...
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ishans52004352

Employee

ishans52004352
- Adobe Experience Platform Launch
Sure, @edwardb44196902 .Just a thought - why not load Analytics variables and send the beacon as part of the same rule instead of multiple rules?Thanks!

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Re: Rules firing, page view analytics on some pages but n...
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ishans52004352

Employee

ishans52004352
- Adobe Experience Platform Launch
Hi @edwardb44196902 ,There would be some condition, etc. either in Rules or Analytics extension setting that is preventing the firing of server call on those pages. Can you please check? Is there anything extra (Rules or something) that is firing on the culprit pages and not firing on other working pages?We will need to check on these possibilities. You may want to send it to Client Care for the detailed investigation. Thank you!

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Re: Assign User to Launch API
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ishans52004352

Employee

ishans52004352
- Adobe Experience Platform Launch
Hi @1982luca ,Please reach out to Adobe Client Care so that this can be investigated further.Thanks!

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Re: Annotation in Analytics
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ishans52004352

Employee

ishans52004352
- Adobe Analytics
Hi @Kate_Leo ,Please check this video: https://www.youtube.com/watch?v=hQhOC7vdW_c to see calendar events in Analysis Workspace.Thanks!

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Re: Annotation in Analytics
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ishans52004352

Employee

ishans52004352
- Adobe Analytics
Hi @Kate_Leo ,Can you please check Calendar Events feature in Adobe Analytics?Thank you!

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