Hi Vipul Raghav & Alistair,I have reached out to my team and just to confirm how did they enabled it, You are correct Tech support will not be able to enable this for you. In our case, it was Adobe Consulting/Engineering team as they have access to SMPPConnector.java and smpp34.jsp.we had to involve...

Hi,This should not cause the problem but how are you adding this tracking param, some typology rules?Meanwhile, I have a small script which you can use in control type typologies on in deliveries. This should fix your issuevar nbUrls = delivery.content.html.urlConfig.url.length;// Loop through all U...

Hi Rajesh,It's possible, ask Neolane support so that they can grant different level of access to other roles like in one of my accounts I do not have access to create new operators/internal tickets as I am not Account Manager for that client.screenshot for reference!Regards,Amit

Hi Arun,There is an out of the box way top connect to Redshift via FDA in Adobe campaign classic.Hadoop + Adobe Campaign is the Latest Innovation in Big Data | Adobe Blog if you have access to FDA then look into your external account and establish the connection like below:Given you are new to the t...

Hi,  I tried the same process as, you and it is working without any problem, are you sure you are not using any custom tracking code? It seems there is some code specific to your environment, which will be getting labels based on URL info table and applying the old labels. meanwhile, can you try <P>...

Hi,I am unable to reproduce the same thing as you did(working for me), can you save and open the delivery(again) and do the preview and check?Regards,Amit

Hi Alistair, No, you need not do that as this is a part of the process while setting up theTLS1.1 for SMPP connectors. If they don't do it(Maybe some support guys over neolane, forgets to do it), ask them to do it for you as they will be able to troubleshoot the test connection(something doesn't go ...

Hi Alistair,It's not a straightforward process.Prerequisite: Can you check if your customer is on version 6.1.0? if yes then you need to upgrade to build 8192 at least to use TLS1.1Current status:Adobe Campaign technical support can provide you the stack trace and in stack trace look for protocol ve...

Hi Raviteja,Are you trying to get AEM assets or Adobe marketing cloud assets?If you are trying to access AEM assets, then you need not install the marketing cloud package.If the two packages (AEM Integration and Integration with the Adobe Marketing Cloud) are installed, only the assets available in ...

Not sure why but here you go Modify Seed Address Form #https://forums.adobe.com/message/10243754_Regards,Amit