When you ask a question you need to provide some basic information-Forum quick start https://forums.adobe.com/docs/DOC-5601Mac or Windows, and EXACTLY which version of the operating system?Recent Mac AND Windows operating systems have been known to cause "odd" problemsAre you using a computer Admini...

Locations http://www.adobe.com/content/dam/Adobe/en/products/creativecloud/cc/pdfs/cc-availability-matrix.pdf-Adobe Resellers http://adobedealreg.force.com/PartnerSearch?lang=en

Please post the name of the program you use so a Moderator may move this message to the correct program forumThis forum is not about help with programs... a program would be Photoshop or Dreamweaver or Muse or ???