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SOLVED

I can't open adobe experience on my laptop

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Level 1

I away get this screen,then the result is program are closed.

How to fix it?

1239516_pastedImage_1.png

1 Accepted Solution

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Correct answer by
Level 10

Perfect. You'll want to repost this question in the Creative Cloud community.

Adobe Creative Cloud

Doing so will ensure the question is viewed by the correct audience.

Thanks,
Jantzen

View solution in original post

0 Replies

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Level 2

When you ask a question you need to provide some basic information

-Forum quick start https://forums.adobe.com/docs/DOC-5601

Mac or Windows, and EXACTLY which version of the operating system?

Recent Mac AND Windows operating systems have been known to cause "odd" problems

Are you using a computer Administrator account with full read/write permission?

Exactly which version of the program do you have that is causing problems?

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Level 1

I use window 10 and my laptop is Thinkpad x240 i5. I install and manage by using Administrator account.

1239740_pastedImage_0.png

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Level 10

Hi,

Which Adobe product are you trying to use? It's not clear from the screenshot which product you're trying to open.

Thanks,
Jantzen

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Level 1

Hi Jantzen

I have a problem to use Adobe Experience design CC that show on the screenshot.

Thankyou

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Correct answer by
Level 10

Perfect. You'll want to repost this question in the Creative Cloud community.

Adobe Creative Cloud

Doing so will ensure the question is viewed by the correct audience.

Thanks,
Jantzen