Is there any way to extract the name from an email address e.g. firstname.lastname@domain.com so that we can pull out the firstname and lastname and enter them into the name fields? I can't see anyway to do this in a query or function. There is a GetEmailDomain but not one for the name. Wondering if...

@derekw42533281 when you are importing/exporting packages the ID's on everything need to be unique, they cannot be the default ones made by Campaign when you create something. Check in the logs of the export and find out which elements need to have a unique ID and go in and change them. Going forwar...

Perfect, thank you. That is how I was hoping it would work.

Thank you for the reply. We currently can't export these packages because the Campaign default thumbnails, made by Adobe, are not being served from a secure URL and so the exports fail. There's a bug open for it to be fixed.    I was trying to find documentation on bringing the environments in line ...

How can I replicate the production instance of Campaign Standard into the Staging environment. With packages, it seems that this isn't done if we use the Platform and Administration as some changes aren't sent over. Is that correct or will the export/import of these two packages bring the staging en...

This has been resolved with @SatheeskannaK support. The issue was to do with the forms custom HTML which was breaking the functionality, it needed to be rebuild cloning elements of the pre-existing template to prevent it from happening.

Apologies, you're absolutely right. The two profile pKey's didn't work.

Interesting test. So I sent an email (top image) using a content block, having the text in the email, and using the personalisation field. The only one that worked was the personalisation field. You can see the setup of the content block which is:   <%= escapeUrl(context.profile.PKey)%>   I can only...

Sorry, I should have said, it works perfectly with test profiles and no errors in the debug mode. If I take the URL from an email and manually add a pkey to it, then it works correctly. The issue seems to be the pkey isn't coming across. It doesn't come across if I simply use the Landing Page link i...

We are having an issue with a landing page, that when using a landing page link in an email it doesn't pass through the PKEY at all, and so the landing page doesn't load. If the profile being sent to is linked to a Campaign User then it works. Support haven't been able to find a solution yet. The mo...