Hi Prads, I put another condition in the segment as event count = 1 and it worked. However if I put event  count -exists then it doesnt work. Let me know if it is a right approach.

Hi Ankit, I put another condition in the segment as event count = 1 and it worked. However if I put event  count -exists then it doesnt work. Let me know if it is a right approach.

I have built two separate segments for counting the claim started event.Count through Unique Visitors is bit higher than  count through hit or visit? It is highly unlikely. Can you please let me know why?